Logon to Xbox App in Windows 11

Discus and support Logon to Xbox App in Windows 11 in XBoX on Windows to solve the problem; Hi, I cannot log onto the app, I click sign in and nothing happens. I can logon to the xboXboxbsite with no issues. I have done a repair of the app,... Discussion in 'XBoX on Windows' started by Brett Pureveen, May 13, 2023.

  1. Logon to Xbox App in Windows 11


    Hi,

    I cannot log onto the app, I click sign in and nothing happens. I can logon to the xboXboxbsite with no issues.

    I have done a repair of the app, reset the app still the same issue

    :)
     
    Brett Pureveen, May 13, 2023
    #1
  2. Brett Pureveen Win User

    Logon to Xbox App in Windows 11

    Hi, I can logon to the xbox companion app
  3. Brett Pureveen Win User

    Logon to Xbox App in Windows 11

    Hi,

    What will that remove? I checked ion my laptop, and the Xbox app also does not log in so, it's not machine specific.

    What's odd is when I open the app it shows my user icon and username briefly in the top left and then it disappears and shows sign in.
  4. Kimmy_24 Win User

    Logon to Xbox App in Windows 11

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Let’s try some steps that might help. Kindly open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has your games and should change the store account.

    Then open File Explorer using the Windows key + E shortcut.

    In the address bar paste the following line:

    %userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

    If there are Accounts and Cache folders available make sure that you delete them. After removing the cache, try to start the Xbox app again.
  5. Kimmy_24 Win User

    Logon to Xbox App in Windows 11

    Sorry about that, Brett. I really appreciate you trying the steps.
  6. Brett Pureveen Win User

    Logon to Xbox App in Windows 11

    Thanks, but still having the same issues. I think I might as well uninstall this app, its more hassle than anything else
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Logon to Xbox App in Windows 11

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