Logitech G920 Not Recognized by XboxOne

roist510 · Feb 2, 2020

Since purchase, my G920 worked perfectly on my Xbox One. Last night I tried to use it on my laptop for PC racing. After hours of troubleshooting, driver and app downloads from Logitech, I couldn't get the wheel to work/self calibrate.

So I moved it back to my Xbox One and it is not working at all. Just a slow blink of the Xbox light and unresponsive.

How can I get my G920 back acquainted with my Xbox One?

Thanks in advance.

P.S. I've already tried holding the RS, View and Light buttons severl times as well as various power source experiments.

:)

roist510

trata de ir a la configuracion de tu xbox en el apartado de salida de audio y selecciona salida por audiculares, tambien intenta actualizar tu control de xbox en configuracion- accesorios y actualizas control conectado con un USB

[Translation-try to go to the configuration of your xbox in the audio output section and select output by audioculars, also try to update your xbox control in configuration- accessories and update control connected with a USB]

Thanks for the reply. My apologies for the electronic translation of your language. However, from that I tried what you said. Didn't find any paths on the audio route. As for Accessories, the wheel isn't even being recognized. Only the Xbox 1 controller
I'm using to navigate the menu.

Again, sincere thanks.

Codycervantes

trata de ir a la configuracion de tu xbox en el apartado de salida de audio y selecciona salida por audiculares, tambien intenta actualizar tu control de xbox en configuracion- accesorios y actualizas control conectado con un USB

[Translation-try to go to the configuration of your xbox in the audio output section and select output by audioculars, also try to update your xbox control in configuration- accessories and update control connected with a USB]

RichieB_

Hi Diamond6925,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are experiencing issues with your Logitech G920 not working on your PC when playing Xbox Cloud. I'm here to help you with this concern.

Firstly, I would like to ask a few questions to better understand the issue. Are you able to use the Logitech G920 on your PC for other games or applications? Have you tried using a different controller on Xbox Cloud to see if the issue persists?

Assuming that the issue is only with Xbox Cloud, here are some troubleshooting steps that you can try:

1. Ensure that your Logitech G920 is properly connected to your PC. Check the USB cable and make sure it is securely plugged in.

2. Check if the Logitech G920 is recognized by your PC. You can do this by going to the Device Manager on your PC. Look for the Logitech G920 under the "Human Interface Devices" section. If it is not listed, try unplugging and plugging it back in.

3. Make sure that your Logitech G920 is set as the default controller on your PC. You can do this by going to the "Devices and Printers" section in the Control Panel. Right-click on the Logitech G920 and select "Set as Default Device".

4. Check if there are any updates available for your Logitech G920. You can do this by going to the Logitech website and downloading the latest drivers and firmware for your device.

5. If the issue persists, try using a different controller on Xbox Cloud to see if the issue is with the Logitech G920 or with Xbox Cloud itself.

6. Lastly, you can try to test your Logitech G920 to another device to see if its working. This is for us to be able to isolate the issue if its on the Logitech or not.

Learn more: Troubleshooting G920 for power/connection Issues - Xbox – Logitech Support + Download

Cheers,

Microsoft Community Moderator

DelphicPhoenix

Hiya,

Yeah its a Logitech G920.

gazzmc

Same issue. Logitech g920 on Xbox one

Logitech G920 Not Recognized by XboxOne