Logitech G920 calibrating during game

Hi Diamond6925,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are experiencing issues with your Logitech G920 not working on your PC when playing Xbox Cloud. I'm here to help you with this concern.



Firstly, I would like to ask a few questions to better understand the issue. Are you able to use the Logitech G920 on your PC for other games or applications? Have you tried using a different controller on Xbox Cloud to see if the issue persists?



Assuming that the issue is only with Xbox Cloud, here are some troubleshooting steps that you can try:



1. Ensure that your Logitech G920 is properly connected to your PC. Check the USB cable and make sure it is securely plugged in.



2. Check if the Logitech G920 is recognized by your PC. You can do this by going to the Device Manager on your PC. Look for the Logitech G920 under the "Human Interface Devices" section. If it is not listed, try unplugging and plugging it back in.



3. Make sure that your Logitech G920 is set as the default controller on your PC. You can do this by going to the "Devices and Printers" section in the Control Panel. Right-click on the Logitech G920 and select "Set as Default Device".



4. Check if there are any updates available for your Logitech G920. You can do this by going to the Logitech website and downloading the latest drivers and firmware for your device.



5. If the issue persists, try using a different controller on Xbox Cloud to see if the issue is with the Logitech G920 or with Xbox Cloud itself.



6. Lastly, you can try to test your Logitech G920 to another device to see if its working. This is for us to be able to isolate the issue if its on the Logitech or not.

Learn more: Troubleshooting G920 for power/connection Issues - Xbox – Logitech Support + Download

Cheers,


Microsoft Community Moderator

Hiya,

Yeah its a Logitech G920.

Same issue. Logitech g920 on Xbox one

If by customizing the setting you mean adjust or remap them here is a Logitech support link:

http://support.logitech.com/en_us/article/Adjust-sensitivity-on-the-G29-and-G920-racing-wheels-with-...

Since this is a Logitech accessory, you may need to look on their support page to see if they support the xbox

https://support.logi.com/hc/en-us/articles/360024322833

If your G920 Driving Force Racing Wheel does not respond properly upon first connection to your Xbox One console, please follow these steps:

1. Disconnect the G920's USB cable from the Xbox One.
2. Press and hold the following three buttons simultaneously:
   • LSB button
   • View button
   • Xbox button

1. While continuing to hold the three buttons, connect the G920's USB cable to the Xbox One.
2. Release all three buttons when the G920 wheel begins calibration.
3. Test the Directional pad (D-pad) on your G920 in the Xbox One home screen to navigate the menu items. This will confirm that the G920 is now responding properly.