Logitech f710 wireless game controller not recognized.

KaparSiim · Dec 10, 2021

After getting a new SSD for my computer I have been having trouble with getting my gamepad to work. The gamepad is working properly and the batteries are full, however when I plug the USB in it says "Setting up device" and then "Device is ready". It does show up on Bluetooth and other devices on settings as "Logitech Unifying Receiver" but not on device manager or control panel. The controller is not responding whatsoever. I do remember years ago having a similar issue but don't remember how to fix that.

If someone could help would be appreciated.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Make sure your controller is turned off and the wireless receiver is plugged in to your PC before proceeding with the steps below:

- Press Windows key+X.
- Click "Device Manager".
- Find any listings of "Unknown Device" in the list of devices, likely under Human Interface Devices or Other - Devices. Make sure you right click it and select the "Scan for hardware changes" and "Update Driver Software" > "Search Automatically for Updated Driver" options before the next steps, especially if you have more than one "Unknown Device" listed.
- Right-click on "Unknown Device" and click "Update Driver Software".
- Click the option "Browse my computer for driver software".
- Click the option "Let me pick from a list of device drivers on my computer".
- Near the bottom of the list, select the option that looks something like "Xbox 360 Peripherals" and click "Next".
- From the list, select the driver option "Xbox 360 Wireless Receiver for Windows [2/15/2007]" and click "Next".
- A warning will appear about the possibility of the device or your computer not working properly and likelihood of system instability. Disregard it and click "Yes" in the bottom right corner of the panel.
- A message should appear within a few seconds saying that the device has been correctly installed. Click "Ok" and exit out of all device manager windows.

KaparSiim

Hello

I'm so sorry for such a late response but I couldn't find such thing as "Unknown Device" from Device Manager. However there is something called "Logitech USB Input Device" and I suppose it's the USB.

And also there's no "Other Devices"

I sent a picture of my Device Manager hoping that could help.

Sagaroth

Hello !

According to Logitech's website, this controller is compatible only with a PC.

https://www.logitechg.com/en-us/products/gamepads/f710-wireless-gamepad.html#940-000117

I think it has the name "Xbox 360" because the action buttons are the same color as those of the Xbox 360

DominumStige

Hi!

Unfortunately the F710 controller is not compatible with X1, but only with PC because it needs specific drivers, as specified on the

manufacturer page.

Andi Komanen

Yes, before this question i have used cloud gaming with a logitech f710 but i want it like for much more than just one month.

Logitech f710 wireless game controller not recognized.