Login on Administrator Account not possible Error 0x3ec

Shadowhunter(2) · Jun 21, 2017

Hey there.

From time to time i play Solitär under Windows 10.

Last Night i wanted to play it again and got this Error 0x3ec.

I searched a long time to find a way to fix it but nothing did work except to use an other User wich i don´t rly want.

I tryed to reinstall the App via Power Shell didn't work.

I tryed to change Time Settings didn't work.

Checked the Time Settings multiple Times but it was correct.

Changed System Language from German to Englisch didn't work.

Checked via sfc /scannow no problems found.

Checked Windows Defender/ Firewall if it was blocked but it isn´t.

The Only way i was able to login via the App was to use a different User Account but i don´t want to change the User every time.

So what can i do/try next to solve that problem ?

:)

cool man 193 · Jun 21, 2017

Xbox app on Windows 10 won't let me login

Please help my Xbox app won't let me login on my pc although it's updated and everything. Ther's always the one error code 0x3ec but when I search for it Microsoft Support just says , that there's no error code like this.

Over. · Jun 21, 2017

Error 0x3ec

I am not allowed to login to the xbox app. Error 0x3ec

I have created another user profile and tried it and it stays the same. In the GIGANTIC game I can not play because I need LOGIN.

In a virtual machine it allows me to login

I have tried to reset the modern apps using cmdlets and nothing.

Catherine Cus. · Jun 22, 2017

Hi,

A corrupted user account data is one possible reason as to why you're encountering this issue. To clarify your concern, kindly answer the following questions:

Is the Microsoft account associated with your Windows 10 user account the same with your Xbox login credentials?

Are you able to sign in to
Xbox.com?

Have you tried playing other games to check if the same issue occurs?

Are you getting the same error message when signing in to the game and the Xbox app?

Meanwhile, we suggest running the Windows apps troubleshooter provided on this

link. This can help diagnose and resolve issues with games and apps downloaded from the Windows Store.

Catherine Cus.

Hi,

A corrupted user account data is one possible reason as to why you're encountering this issue. To clarify your concern, kindly answer the following questions:

Is the Microsoft account associated with your Windows 10 user account the same with your Xbox login credentials?
Are you able to sign in to
Xbox.com?
Have you tried playing other games to check if the same issue occurs?
Are you getting the same error message when signing in to the game and the Xbox app?

Meanwhile, we suggest running the Windows apps troubleshooter provided on this

link. This can help diagnose and resolve issues with games and apps downloaded from the Windows Store.

VijayRamachandran

Even I have the same error, but clueless what needs to be sort this issue.

Fox Marshall

I'm having the same problem. Were you able to resolve this?

I tried the time zone thing and it had no effect.

Mister Cizl

Hey dMEnCIa! Can you double check your time zone and make sure its correct? If the clock is set manually, try toggling it to automatic and see if that helps as well. Post back and let me know how it goes!

SuntannedPine8

I see the same error on the Xbox app on my PC, with the comment "We can't sign you in right now. Try again later." The older Xbox apps, Wordament, etc., work fine, but the newer "Microsoft Ultimate Word Games" does not. It operates in Guest mode and refuses
to log in to my Xbox account.

Some details:

1. The Xbox app apparently works properly on my SurfacePro 3, but not on my Dell desktop.

2. Both have the very latest updates.

3. I have reset both the Xbox app and the Ultimate Word Games app.

4. I have uninstalled and reinstalled the Ultimate Word Games app.

Login on Administrator Account not possible Error 0x3ec