Login and Loading Wheel buggy

Hey Sasha,

Welcome to the Xbox forum!

I watched the video of the screen glitch you experienced. You're correct, this certainly isn't supposed to happen. Does this occur when signing in to other profiles on your Xbox One?

I believe it could've just been a latency issue, which is fairly common. Restart your console and see if this happens again. If this persists or causes further issues, you might need to reinstall your profile and/or reset your Xbox console

Although if the general performance isn't affected and everything else works okay, it could just be a one-off and I wouldn't worry about it.

Hello there @Sasha Ice, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Same problem here, although it may not be just in playing games. I am also having problems (errors) downing loading App updates. I think there is a load problem with Microsoft's game servicers. Early in the day there is not a problem, only as the day gets
older and more users login, does things seem to get flaky, SLOW, and buggy.

Sometimes it doesn't load properly but generally it's been getting better. The whole forums are buggy though, tonight it seems that half the Gamercards won't load.

I purchased the Forza Hot Wheels but it only loads Forza Horizon? How do you get the Hot Wheels game?