logging in account problems

Discus and support logging in account problems in XBoX Accessibility to solve the problem; I was trying to set myself up on my sons xbox one s as parent yesterday and somehow managed to set up an account that has my gamer tag but with his log... Discussion in 'XBoX Accessibility' started by NathanMcFaul, Apr 12, 2020.

  1. NathanMcFaul
    NathanMcFaul Guest

    logging in account problems


    I was trying to set myself up on my sons xbox one s as parent yesterday and somehow managed to set up an account that has my gamer tag but with his log in details. now when he logs in with all his details , his email come up below my gamer tag but won't
    let him play any of his games as they were purchased by his account and says obviously have to log into as him, any ideas how or of this can be rectifed . his account has disappeared

    :)
     
    NathanMcFaul, Apr 12, 2020
    #1
  2. rhinobutthead Win User

    Logging into Xbox.com account problems

    My xbox was extremely laggy so I contacted a xbox tech and they told me to reset my xbox. Well when i did that i had ti sing into my account. I can not remember the password associated with that account so I had to make a new one
  3. RyanShipwash Win User

    Logging into Xbox.com account problems

    There are no error codes or pop ups on xbox or microsoft, but for bungie it has this
    [​IMG]
  4. Miss Portia Win User

    Major account log-in problem

    Hey there - unfortunately if the Windows Live Help team mentions they cannot directly provide you the password reset link, then they would not be another option to recover your account. As other members of Support may have told you, the next step would be
    to create a new account. We apologize for the inconvenience.
  5. PhillipStone_88 Win User

    problem to log in my account .

    Instead of waiting a whole month you can always make a new outlook account and or to make a new one through your xbox one? Or you can use another email address that you may have? Mine did the same thing so I just made a new account through my xbox but I
    used a diffrent email?
  6. Hordie Win User

    problem to log in my account .

    Hi sofiane13001Adl,

    Sorry you're having issues with your account. Microsoft requires a 30 day waiting period for security changes to protect your account against theft. I would recommend contacting Microsoft account support by
    this link    .
Thema:

logging in account problems

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