Logged me out, can't log back in... security info problem

ApexrianZ · Aug 14, 2020

I was playing with my friends, [Mod removed- personal information] and
[Mod removed- personal information], and suddenly I got logged out of my XBox account.

When i tried to log back in, it asked for my password, that's normal. But then when i entered my password,

it told me to "Finish adding security info". That's also normal for me, but there should have been another button on the left to skip this and log into my account. But it was gone. There was an option for me to send a code to my email to finish adding the
info, but I realized I added the wrong email address. And it also wasn't even the email address associated with my account, and that was also the wrong email address. So now I've created another account to play on until this is fixed. Please help me.

:)

alexroboticyt

Hey,

I would recommend
reaching out to Xbox Support for account issues.

Thanks!

Tiggredcat

Same. I can't sign into the app on my phone and it's making it impossible to obtain my points for completing a rewards offer involving said app. I logged out & logged back in to see if it would fix the processing problem with the reward, but instead I'm
stuck logged out, unable to do anything. When trying to log back in it takes me to a non functional website.

dell huntebrinker

it logged me out without my help. I logged back in with no problem but still have ads. It's the correct log in linen ocean 7205. I now logged out and then back in, same results

Terrific_Tinfoil

The problem is here that, I cannot log into Microsoft, I use a @gmail.com domain account to log into the Microsoft Account by a security pin that is sent to the @gmail.com pin. I don't understand how I am supposed to log in when I click the Log in button, it just redirects me back to the log in page, and when I click the Sign Up button, it shows me the current accounts that are logged in to the webpage, and that my @gmail.com account is logged in. This bug occurs elsewhere too, if I try to log into Outlook, It does not allow me to log in, and even after I filled in the security pin, I get redirected back to the sign in page, after it accepts the pin.

So this is what is happening:

On any Microsoft Site, I log in with @gmail.com Domain

I go check my @gmail.com mailbox, to find the security code

I enter the security code into the box, asking for it so that I can log in.

It asks me if I want to stay logged in, I say yes

It redirects me back to the sign in page for microsoft.

This is a issue that persists across multiple platforms all with Microsoft, including Xbox, Minecraft and Outlook.

choppyseize

Hello

Usually when you're signed out like this it means you're being signed in somewhere else. Are you using the app or signed in on another device somewhere ?

Logged me out, can't log back in... security info problem