Log In Issues

Discus and support Log In Issues in XBoX on Consoles to solve the problem; Same problem--error code 0x87DD0004. Supposed to be fixed. Not! 7b2b60d0-c473-4667-820b-5cc3496ac8d9 Discussion in 'XBoX on Consoles' started by ArguableSage135, Mar 21, 2017.

  1. ArguableSage135
    ArguableSage135 Guest

    Log In Issues


    Same problem--error code 0x87DD0004. Supposed to be fixed. Not!

    :)
     
    ArguableSage135, Mar 21, 2017
    #1
  2. MisterFizzle
    MisterFizzle Guest
    log in issues

    Hi there Aradace,

    Please let us know when you get a chance to double check your information on
    account.live.com.

    I would keep in mind these steps

    • Check to ensure that all of your
      Security Proofs       are valid and up to date.
    • Check to see if you have Two-Step Verification enabled. If you do, be sure to properly set up the app password. If you don't want to use the app password, be sure to disable Two-Step Verification.
    • Delete your profile ONLY (do NOT delete profile and items).
    • Clear your system cache 3 times in a row.
    • Restart your console.
    • Download your profile.

    Please let us know how that goes and we'll work from there.
     
    MisterFizzle, Mar 21, 2017
    #2
  3. Aradace
    Aradace Guest
    log in issues

    Tried clearing the cache multiple times. Deleting and downloading my profile again. Have no accessories to unplug or whatnot. Am also not a beta tester. Just got off the phone with support who pretty much ran me through a lot of the troubleshooting.
    Taking one last look at my account to make sure there's nothing wrong on my end
     
    Aradace, Mar 21, 2017
    #3
  4. Aradace Win User

    log in issues

    #1 was the first thing I did before I even called xbox support.

    #2 I never turned it on to begin with so it's definitely not on.

    #3-6 Did this already with the xbox staff on the phone to no avail, in fact, we went through this 3 times.

    I haven't replied to this in hopes the issue would somehow clear itself up. To which, it hasn't. If it's something to do with gold status, Im definitely not going to buy gold status anymore. Already canceled automatic renewal in fact >.>
  5. Travis EH Win User

    Logging in Issue

    Mine gets stuck in the loading screen!It just sits there for ages. Anyone know how to reboot it? I've taken the disc out, restarted the xbox, gone out of farcry and started something else and then gone back and still stuck on the load screen. This is in
    offline mode by the way. Very frustrating!!!!!!!!!!!!!!!!!!!!!!!!!
  6. its ye boy Nic Win User

    Logging in issues

    Havent tried that i will now thanks!
  7. Smwutches Win User

    Log in issue

    Per the terms you've agreed to - https://www.microsoft.com/en-us/servicesagreement/

    6. Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.
      In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

    So they won't compensate for a short outage. Plus it would only be about $.05 if that.
  8. G v zauBerBerg Win User

    Issue with logging in

    Hi ElijahrPryor,

    Sorry to hear. If you want to know if there is/was a issue, you will need to go to
    https://enforcement.xbox.com and sign in with your suspended gamertag.

    Then click on the yellow/orange tile with the hammer icon, and check the list of suspensions. Check if there is a currently active suspension.

    Hope this helps and please keep us informed
Thema:

Log In Issues

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