log in issue

Discus and support log in issue in XBoX on Consoles to solve the problem; We have 2 Xbox One consoles in my house. I use one, and my daughter uses the other. She's 11 years old. I bought Minecraft and some texture packs for... Discussion in 'XBoX on Consoles' started by cjhermanns, Jan 13, 2018.

  1. cjhermanns
    cjhermanns Guest

    log in issue


    We have 2 Xbox One consoles in my house. I use one, and my daughter uses the other. She's 11 years old.

    I bought Minecraft and some texture packs for her. When she wants to play, she's told that since she didn't purchase the game, she can't play it. So we log on as me, but then I can't log onto the other console.

    No clue what to do about this. Anyone?

    Christopher

    :)
     
    cjhermanns, Jan 13, 2018
    #1
  2. Li1murk
    Li1murk Guest
    Log in issue

    Fix the log in problem. I pay my money to play every year for the past 10yrs. So are you going to reimburse people for the down time???
     
    Li1murk, Jan 13, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Log in issue

    Per the terms you've agreed to - Microsoft Services Agreement

    6. Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.
      In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

    So they won't compensate for a short outage. Plus it would only be about $.05 if that.
     
    Smwutches, Jan 13, 2018
    #3
  4. Aradace Win User

    log in issues

    #1 was the first thing I did before I even called xbox support.

    #2 I never turned it on to begin with so it's definitely not on.

    #3-6 Did this already with the xbox staff on the phone to no avail, in fact, we went through this 3 times.

    I haven't replied to this in hopes the issue would somehow clear itself up. To which, it hasn't. If it's something to do with gold status, Im definitely not going to buy gold status anymore. Already canceled automatic renewal in fact >.>
  5. Travis EH Win User

    Logging in Issue

    Mine gets stuck in the loading screen!It just sits there for ages. Anyone know how to reboot it? I've taken the disc out, restarted the xbox, gone out of farcry and started something else and then gone back and still stuck on the load screen. This is in
    offline mode by the way. Very frustrating!!!!!!!!!!!!!!!!!!!!!!!!!
  6. its ye boy Nic Win User

    Logging in issues

    Havent tried that i will now thanks!
  7. Smwutches Win User

    Log in issue

    Per the terms you've agreed to - https://www.microsoft.com/en-us/servicesagreement/

    6. Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.
      In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

    So they won't compensate for a short outage. Plus it would only be about $.05 if that.
  8. G v zauBerBerg Win User

    Issue with logging in

    Hi ElijahrPryor,

    Sorry to hear. If you want to know if there is/was a issue, you will need to go to
    https://enforcement.xbox.com and sign in with your suspended gamertag.

    Then click on the yellow/orange tile with the hammer icon, and check the list of suspensions. Check if there is a currently active suspension.

    Hope this helps and please keep us informed
Thema:

log in issue

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