Log in and apps won't start

Thanks space for keeping us in the loop!

Let us know how it goes so we can verify this as resolved, if the issue persists also let us know so we can further troubleshoot!

Hey Space thanks for taking the time to bring this issue to us!

We suggest a reset of the console since the problem might be on the actual OS of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

Ps i love my xbox oneX more then my ps4 i didn't think but its just the xbox is a better system not for games because they on both but for user ability i love how i can put a move off a usb on my hdd and play it not have copy protection pop up or how i
can play music it just more open and its like Microsoft lets us with out telling lies to get us to buy one then find out its not what you thought because you fell in the hype ill never give my xbox up id sid sell the ps4 before id do that.

Yeah i just did a rest i hope it works never had this issue tell the update but i hope this works and yes ive change my password 3 times because i thought i got hacked and someone was talking my games i don't game share.

After resetting my xbox oneX everything seem to be good now apps working so are downloads i leave my xbox on youtYou at night how i know it logs off so tomorrow when i wake up and if its not a green screen ill let you know that it worked for sure