Locked Parent Account on Xbox

Discus and support Locked Parent Account on Xbox in XBoX on Consoles to solve the problem; My parental account was locked by MS. They recommended a new account which I now have. Unfortunately, my son can't sign into Xbox without access to my... Discussion in 'XBoX on Consoles' started by StokedElk95016, Sep 28, 2015.

  1. StokedElk95016
    StokedElk95016 Guest

    Locked Parent Account on Xbox


    My parental account was locked by MS. They recommended a new account which I now have. Unfortunately, my son can't sign into Xbox without access to my old parental account. How can I associate his account with my new parental account WITHOUT access to my
    old account?

    :)
     
    StokedElk95016, Sep 28, 2015
    #1
  2. AquaDem0nX
    AquaDem0nX Guest
    Parent account issue

    My account is locked from xbox live right now because the password doesnt work. this happened ever since the terms of use update. IT RUINED ME!!!! The parent account is deactivated and i dont remember any info about the account except its email address.So,
    i want a different parent account to replace that parent account. How do you make a new parent account for my xbox account to replace the other parent account?
     
    AquaDem0nX, Sep 28, 2015
    #2
  3. Mrs L
    Mrs L Guest
    Unable to add son to xbox one

    As above,

    Select child
    Sign in as parent
    get to the 50c card authorisation, add card details
    Then get card already exists on account - go through screens - again!!

    Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

    Go to xbox errorhelp - can't find it Locked Parent Account on Xbox :(

    Can anybody help please we are pulling our hair out on this

    Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!
     
    Mrs L, Sep 28, 2015
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Locked Parent Account on Xbox

    Hello,

    Thanks for the support message.

    Please go ahead and reach out to Xbox Phone support for this matter so they can assist you with your issue. Go to
    support.xbox.com/contact-us

    Cheers!
     
    iNb4 Ownage, Sep 29, 2015
    #4
  5. Geth Win User

    Online Privacy Settings

    Are you the only account on the Xbox?

    If not are you under parental locks on the account?
  6. JustinThyme4U Win User

    Securing the parental restart

    Nearly all requests for parental lock are kids trying to bypass the parental lock. The reset is easy and painless when signing into the microsoft account of the parent who created the lock code.
  7. Unknowngamer1st Win User

    Control parental

    you need to login to the account that put the parental lock on it then go into setting look for a passkey or parental lock to remove it.
  8. andersonpassos Win User

    Hello help help.Xbix 360 gears of war Can't get parental lock off All advice on line appears not as advertised

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    Hi Roger from Wolverhampton,

    I'm sorry to hear that you're having trouble removing the parental lock from your Xbox 360. Here are a few steps you can try to remove the parental lock:

    Try the default parental lock passcode: The default passcode for Xbox 360 parental lock is "0000" or "1234". Try entering these codes to see if it unlocks the parental control.

    Reset your Xbox 360 to factory settings: This will erase all data on your console, including the parental control settings. To do this, go to "System Settings" > "Storage" > "All Devices" > "System Items" > "Hard Drive" > "Reset System Settings".

    Remove the parental lock through your Microsoft account: Go to your Microsoft account on a web browser, select "Devices" > "Xbox Consoles" > "Manage" > "Remove Console" to remove the parental lock from your Xbox 360.
  9. iNb4 Ownage Win User

    Locked Parent Account on Xbox

    Hello,

    Thanks for the support message.

    Please go ahead and reach out to Xbox Phone support for this matter so they can assist you with your issue. Go to
    support.xbox.com/contact-us

    Cheers!
Thema:

Locked Parent Account on Xbox

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