Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft...

Discus and support Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft... in XBoX Accessibility to solve the problem; I just got locked out of my main xbox profile, because I logged into my "microsoft account" and got this randomly generated xbox profile on it, even... Discussion in 'XBoX Accessibility' started by bmed62, Apr 24, 2022.

  1. bmed62
    bmed62 Guest

    Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft...


    I just got locked out of my main xbox profile, because I logged into my "microsoft account" and got this randomly generated xbox profile on it, even though I already had an xbox profile with the same email address on my old xbox360 console.
    I do not have access to that console anymore, but I'm 100% certain that I used this email address to login to my xbox profile.
    How do I get my old profile back ??

    :)
     
    bmed62, Apr 24, 2022
    #1
  2. JosefLBohorquez Win User

    Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft Account?

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.
    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
    I'll be happy to assist you out today.

    You could double check if that’s the account you want to use checking your order history in the link below:
    https://account.microsoft.com/billing/orders

    If you don’t have any transaction or transactions there is not recognized by you.

    The best option will be try recovering the old account
  3. JosefLBohorquez Win User

    Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft Account?

  4. John 80s fan Win User

    hey I am looking for some new friends on both x1 and 360

    Well I have 0 because I locked myself out my old profile and make new 1
  5. benwoony Win User

    How to remove Xbox Profile from Microsoft Account

    I don't want to create a new Microsoft Account. I already have the desired Microsoft Accounts. I just want to get rid of the Microsoft generated Xbox Profile/Gamertag for Account #2, so I can move my Xbox Profile/Gamertag from Account #1.

    Thanks
  6. ArminatorX Win User

    Signing in with my Microsoft account

    Is your "main Xbox Profile" stored on your console? If so, can you use
    these instructions
    to check if it's still the correct Microsoft Account that is associated with that main Xbox Profile?
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Locked out of my main xbox profile, because of new generated xbox profile on my Microsoft...

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