Locked funds...

Discus and support Locked funds... in XBoX on Consoles to solve the problem; I know others have had this issue in the past so I suppose it's nothing new but I recently bought MS credit online which when redeemed showed as Euro... Discussion in 'XBoX on Consoles' started by Bullshrimp, May 15, 2015.

  1. Bullshrimp
    Bullshrimp Guest

    Locked funds...


    I know others have had this issue in the past so I suppose it's nothing new but I recently bought MS credit online which when redeemed showed as Euro in my account (I am in the UK). I did contact MS customer support on the online chat thing and attempted
    to change my region to another territory (the credit then showed up but I still couldn't spend it?). Seems a pretty ludicrous way of trading within Europe to me, especially as the EU commission is trying to move to a common digital trading platform for our
    region:

    European Commission - PRESS RELEASES - Press release - A Digital Single Market for Europe: Commission sets out 16 initiatives to make it happen

    I understand that this is MS terms and that's up them why they choose to trade in this way. I have written these funds off now, can't be hassled chasing it as it really is more hassle than it's worth but surely the time has come for this outdated trading
    platform to be scrapped or a way of migrating locked funds introduced?

    :)
     
    Bullshrimp, May 15, 2015
    #1
  2. ngocphi
    ngocphi Guest
    Microsoft funds not appearing on Xbox 360 after changing region

    Xbox funds are region. Specific

    So if you bought a non us funds like UK it won't work on a USA account

    Also if you aren't physically in a xbox live region you cannot get halo3 as it's region locked

    Your account region and actual region. Must match
     
    ngocphi, May 15, 2015
    #2
  3. Cannot renew xbox live gold

    This has happened to me before. Make sure that you have the funds. If you do; Microsoft may have locked the credit card on your account. just talk to customer support or call 1-800-4MY-XBOX tommarrow.
     
    Bloodied Hope, May 15, 2015
    #3
  4. Daft Badger
    Daft Badger Guest

    Locked funds...

    If you are in the U.K. & all your account regions match,billing/account & actual location,then your account funds should be in £'s

    If you bought a "funds" card online sounds like you got for the wrong region,Euro's instead of pounds,which is down to you,not Microsoft.
     
    Daft Badger, May 15, 2015
    #4
  5. Bullshrimp
    Bullshrimp Guest
    I appreciate that this is MS trading terms and although I may have unintentionally bought a card for the 'wrong region' I feel this practice is ridiculous. You can buy digital products from most other European retailers (music etc.) without such restrictions,
    as mentioned the EU is actually now trying to get this passed as law which would prevent MS from trading in this way in our territory. For there not to be a anyway of migrating these funds I feel is unfair.
     
    Bullshrimp, Oct 31, 2018
    #5
  6. Bullshrimp Win User

    Locked funds...

    I appreciate that this is MS trading terms and although I may have unintentionally bought a card for the 'wrong region' I feel this practice is ridiculous. You can buy digital products from most other European retailers (music etc.) without such restrictions,
    as mentioned the EU is actually now trying to get this passed as law which would prevent MS from trading in this way in our territory. For there not to be a anyway of migrating these funds I feel is unfair.
  7. Daft Badger Win User

    Locked funds...

    If you are in the U.K. & all your account regions match,billing/account & actual location,then your account funds should be in £'s

    If you bought a "funds" card online sounds like you got for the wrong region,Euro's instead of pounds,which is down to you,not Microsoft.
  8. ngocphi Win User

    Microsoft funds not appearing on Xbox 360 after changing region

    Xbox funds are region. Specific

    So if you bought a non us funds like UK it won't work on a USA account

    Also if you aren't physically in a xbox live region you cannot get halo3 as it's region locked

    Your account region and actual region. Must match
  9. voteDC Win User

    If xbox one is targeting more than just gamers

    [quote user="IceStorm III"]XBOX Live Gold subscriptions help MS fund the development and operation of Live as well as help fund content deals. If you don't want to be part of that, don't pay for Live.[/quote]Does make you wonder why they lock Netflix behind
    the Gold subscription but you can use Xbox Video as a Silver member.
  10. ngocphi Win User

    PLS help

    As mentioned gifting is region locked including funds as he would've been told on the gifting mwnu

    He's just going to.have to find an etailer.in your region to get a gift card for your region
Thema:

Locked funds...

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