Locked Account

Discus and support Locked Account in XBoX Accessibility to solve the problem; Hello, just recently on May 22, I noticed my microsoft account got locked which I use for my Microsoft associated PC games such as Forza and Minecraft.... Discussion in 'XBoX Accessibility' started by Calvin Josh Tan, Jan 25, 2025 at 2:22 AM.

  1. Locked Account


    Hello, just recently on May 22, I noticed my microsoft account got locked which I use for my Microsoft associated PC games such as Forza and Minecraft. This account is used solely for this purpose. I have been using the locked account for years and just recently for Minecraft gifted to me by a friend. When I tried to open the game, I was wondering why it wont launch and an error keeps appearing regarding my account. When I checked it says it has been locked. I filled up the form to reactivate the account and got in contact with an agent from CDOC Case Management and asked for additional information to validate ownership. I followed the steps and answered as much as I could however there has been no reply since then. Any help would be greatly appreciated as all the time I spent on the account is gone in an instant.

    :)
     
    Calvin Josh Tan, Jan 25, 2025 at 2:22 AM
    #1
  2. Georges C. Win User

    Account Locked - Compliance Lock

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

    I also see that you have already completed the form in the link below.

    https://www.microsoft.com/en-us/concern/account...

    What you could try is contact Xbox support via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/
  3. JustAnotherJay Win User

    Account locked?

    Please try the steps below:

    1. To unblock your windows live id follow these steps
    2. Go to accounts.live.com and sign in.
    3. Select continue when it says your account has been blocked.
    4. Go to the email address shown and check the email.
    5. Get the code from the email, and put the code where its appropriate.
    6. Your account is now unblocked.
    Let me know if that worked for you.
  4. VanessaPhoenix Win User

    Account locked

  5. davemcfly85 Win User

    Account locked

    then you will have to post in the suspension forum (last forum at the bottom of the support page) they can tell you why the account was suspended (make sure you give them the correct name so they can give you the info).
  6. flyboypatrick Win User

    Locked Account

    is the child lock on your account if so unlock it
Thema:

Locked Account

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