Location while making a payment

Helo MarinaOwo,

Here is some usefull links for you:

— «Change your country or region in Microsoft Store»

— «Update Microsoft Account Country Region»

If you have some error during purchase, please provide more details here so we will try to help you.

Happy gaming!

Yes, he can use split payment. Just make sure that the Microsoft balance matches his Microsoft Store region, physical location, and payment method.

As I have checked, the Microsoft balance is for SG, he needs to be physically located in SG, as well as his payment method needs to be from SG as well.

The credit card validates your location and makes sure you have a method of payment to continue your subscription.

Sign in the account to
https://account.microsoft.com/, select Payment & Billing, select Payment options. Make sure that the region of the page is set to the current region you are currently located. Proceed adding the payment instrument you preferred.

I think, it's related with current location setting. Romania it's not available as location in locations list, so I choose USA.

I have setup a card in Microsoft account payment, but it's not apear in Xbox payments choices.