Loading screen going black on start up

I had a similar experience. Xbox would load, I'd get the green screen and then nothing but black. Followed your instructions worked like a charm. Thank you.

This worked perfectly. Everything came back up. Thankfully I have an external drive for all my games so I did Not lose anything.

I don’t have my Xbox hooked up to an Ethernet cable sadly. I just use WiFi. I wonder if I need to reboot my WiFi router. Maybe that could be causing the issue.

I tried everything on this post to fix our Xbox One with the black screen after the latest update (August 2021) like holding down the sync and eject buttons at the same time as well as unplugging everything after holding down the power button for 15 minutes, NOTHING WORKED. This is what worked on our Xbox One that was bought in 2015:

1) KEEP THE XBOX PLUGGED IN.

2) UNPLUG THE ETHERNET CABLE (INTERNET CABLE) FROM THE BACK OF THE XBOX!

3) PRESS THE POWER BUTTON

4) PRESS AND HOLD THE SYNC AND EJECT BUTTONS AT THE SAME TIME UNTIL YOU HEAR A SECOND BEEP.

This should bring up the reset screen. Automatically this worked for our system and brought up the reset screen with the option to keep or delete our games. Once we chose the reset option to keep our games and plugged the internet cable back in we had to sign back in using our Xbox email and password. I thought we would lose our live game pass but it reloaded everything as it was before the update.

Hi IronMaiden55! My name is Ricardo an independent advisor ready to help you with this situation!

First, power down your console fully and remove the power and network cables for at least 30 seconds. Plug the power cable back in and follow these steps:

Step 1: Hold down the Eject and Bind buttons on your console.

The Eject button is on the front of the original Xbox One console right next to the disk drive, while the Bind button is on the left side, directly adjacent to the disk drive, with a symbol that looks like “)))” on it. Note that on the Xbox One X and Xbox One S, both buttons are on the front of the console, with the Bind button sitting directly beneath the Xbox button on the right edge. The Xbox One S Digital doesn’t have an Eject button, so the Bind and Xbox buttons will do the trick. Once you are holding both buttons, press the Xbox (power) button on the front of the console.

Step 2: Release the Xbox button, but continue holding the Eject and Bind buttons for 10-15 seconds. Listen for two tones before releasing these buttons. The Xbox Startup Troubleshooter will appear shortly after.

Step 3: Select Reset This Xbox from the settings and proceed with the factory reset.