Loading Problems

Chic1958 · Dec 5, 2016

Why wont my daily challenges load?

:)

Lofty Who · Dec 5, 2016

Attempting connection

First Titanfall Xbox One server update tackles slow loading problems

www.totalxbox.com/.../first-titanfall-xbox-one-server-update-tackles-slow-loading-problems

Zehq · Dec 5, 2016

Problems loading...

Nope, for me it's just Internet connection.

Misses Quinzel · Dec 8, 2016

Hey, Chic!

Sorry to see that you're running into any issues with Jigsaw. We're actively looking into this, and want to make sure you try some steps first, starting with uninstalling and reinstalling.

- To uninstall programs, to go Settings.

- On the Start menu select Settings.

- Select System > Apps & features.

- Select the program, and then select Uninstall. Some apps built in to Windows can't be uninstalled.

- Follow the directions on the screen.

- Within the Windows Store, search 'Microsoft Jigsaw' to install the game back on to your PC.

If that doesn't help you out, then the teams looking into this would like a DxDiag from your computer. You can get that by following the below steps:

- Hit the Windows Key on your keyboard, or click in the Search box on your task bar

- Type 'dxdiag' (without the apostrophes) and hit enter

- Click "Save all information" once it's completed gathering everything (there is a progress bar on the bottom left you will see)

- Save it to a location you will quickly remember, titled with your Gamertag and DxDiag (the name should look like DxDiag if it were my text file)

- Upload the text file to a file sharing site of your choice (we suggest using OneDrive)

- Post back with the link to the text file

We will pass this information on to the investigating teams to dig into further. Thanks again for your patience and assistance with pinpointing this!

Mister Cizl

Hey Red Knight63582! Has your console been connected to Xbox Live recently? Your game saves should be stored in the cloud so a factory reset shouldn't cause any loss of progress in your games as long as you've connected the console
to the internet recently. What is the error code that you get when trying to launch a game? If you've tried all of the alternative troubleshooting steps, a

factory reset or repair may be the only remaining options. Post back and let us know!

SaltnRust

Don't know if it's related to what you have but I noticed my multiplayer screen freezes intermittently with the smoke moving about once a second. It usually clears up after about five seconds, but not sure what the problem is.....only issue I've ever seen
and it's consistent.

UneasyJmitchell

Clear cache', download game disc to HDD, reset modem, open NATs, and maybe forward ports. Doing any or all of those usually help those kinda problems.

tiamot73

Thanks mad cow, it's working now.

onyxishere

Can you try holding the power button on the console for 10 seconds until it shuts down? That should solve the problem.

Loading Problems