Loaded Subnautica Below Zero on new XBox Series X. Game is stuck on a "press menu button"...

Thanks Ron, I got it to work. 1-2 did not fixed, solutions #3 uninstall, reinstall worked!

Hi, John. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Subnautica, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Try to uninstall and reinstall the game.



Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

The concept art of Subnautica,Halo and Hollow Knight.

From Subnautica and Hollow Knight these concept art are being used for their new games :below zero and silksong.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

As per checking the error code, according to Xbox support: "This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog."

I can confirm that Subnautica: Below Zero is no longer on the Xbox game pass library and you've mentioned that you played the game when it was on the game pass. Just a friendly reminder though that if you don't own the game and you were able to play the game through the game pass, once it was removed even if it's still installed on your end, it will no longer be playable.

Its confirmed that Subnautica : Below Zero will not be coming out to Game Pass at launch, although it might come out in a month or two but its not confirmed just yet the exact time.