Loaded Prepaid Card to Wrong Account

Discus and support Loaded Prepaid Card to Wrong Account in XBoX Games and Apps to solve the problem; Hi! About 2 weeks ago, I received a $15 prepaid xbox one gift and loaded it to one of my Microsoft account. However, I unknowingly loaded it to the... Discussion in 'XBoX Games and Apps' started by RegentPlate3097, May 29, 2016.

  1. RegentPlate3097
    RegentPlate3097 Guest

    Loaded Prepaid Card to Wrong Account


    Hi! About 2 weeks ago, I received a $15 prepaid xbox one gift and loaded it to one of my Microsoft account. However, I unknowingly loaded it to the wrong account with a similar username. Is there any way I can transfer the credits to the correct account
    or retrieve them?

    :)
     
    RegentPlate3097, May 29, 2016
    #1
  2. Greatjmrr
    Greatjmrr Guest
    Problem with credit card and account issues!

    HI.

    I already buy my prepaid card but i cant loaded to my account.

    it´s a phone number were i can talk?

    Thanks
     
    Greatjmrr, May 29, 2016
    #2
  3. FavoringSteak1
    FavoringSteak1 Guest
    Xbox gold live won't recognize that I have xbox live

    I loaded a prepaid xbox gold live card onto my account. When I try to sign in and click on play online, i get an error that says "the current profile cannot play on xbox live." I received the email confirming my card was loaded to my account. I have checked
    my status online and it says I have an active xbox live status that started yesterday. What is the problem?
     
    FavoringSteak1, May 29, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Loaded Prepaid Card to Wrong Account

    You would need to contact support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, May 29, 2016
    #4
  5. Smwutches Win User

    Loaded Prepaid Card to Wrong Account

    You would need to contact support to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. Masterchief2312 Win User

    Unable to Grant Allowance to Child

    you should be able to redeem a prepaid point card on the child accounts i have done this loads of times
  7. Greatjmrr Win User

    Problem with credit card and account issues!

    HI.

    I already buy my prepaid card but i cant loaded to my account.

    it´s a phone number were i can talk?

    Thanks
  8. j1991w Win User

    Error Redeeming Xbox Live Gold Membership

    Every time I try to submit the prepaid gold card it says something went wrong and I've checked my account and everything what could be causing this
  9. HassanB Win User

    Paying with Green Dot Visa?

    Not completely sure how NetSpend prepaid cards work so I wouldn't be able to give you a direct answer on that. Any major banks as long as you have an account with them give you a prepaid visa card that can be used for online purchases and registered. I have
    given Chase prepaid cards to family and friends and they seem to work fine as well. Try to go to your bank where you actually have an account (if you have an account) they usually give cards to people for very minimal card loading fee and then no recurring
    fees for over a year (assuming by that time whatever amount of money you have on the card would be used)
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Loaded Prepaid Card to Wrong Account

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