live.xbox.com is not trusted connection (possible hack?)

Discus and support live.xbox.com is not trusted connection (possible hack?) in XBoX on Consoles to solve the problem; Hi I have tried connecting to live.xbox.com on firefox v32.0.3 on windows 7 and when I connect to the webpage to sign in it firefox says: "This... Discussion in 'XBoX on Consoles' started by MB5656, Oct 9, 2014.

  1. MB5656
    MB5656 Guest

    live.xbox.com is not trusted connection (possible hack?)


    Hi

    I have tried connecting to live.xbox.com on firefox v32.0.3 on windows 7 and when I connect to the webpage to sign in it firefox says:

    "This Connection is Untrusted

    You have asked Firefox to connect securely to live.xbox.com, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

    What Should I Do?

    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

    live.xbox.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)"

    also on the forums here no gamerbox shows, they all say oops that should not have happened.

    (there is not really a good place to post this but here)

    um I hope that helps? (also I am not going to try internet explorer due to my version not being able to show a secure page v11)

    :)
     
    MB5656, Oct 9, 2014
    #1
  2. MB5656
    MB5656 Guest
    live.xbox.com is not trusted connection (part 2)

    it normaly works with out having to allow an website it was working and then two days ago it starts doing it again (also I am using a mac and it works--but my windows 7 pc is still showing that.)

    and two my IE 11 on my pc can not show images or show any content of secure pages since the upgrade to 11. (I like 10 better)
     
    MB5656, Oct 9, 2014
    #2
  3. live.xbox.com is not trusted connection (part 2)

    Hello fellow Ambassador, RitzyBiscut7!

    Sorry to hear you are having connectivity problems with live.xbox.com. Have you tried...

    • Using a different Browser
    Sometimes your internet browser will act up and block you from going on potentially malicious or fraud websites to prevent phishing/Information stealing. Using a different browser is a quick fix. If you want to stay with the browser you already have, try...

    • Go into the browsers Settings, click the Security tab, and then click Exceptions...
    This should work also, after clicking Exceptions, you can add live.xbox.com and make it a
    "Allowed Website". This should fix your problem overall.

    I hope this helped! If it did please click the lick button below!
     
    ArmyRanger149, Oct 9, 2014
    #3
  4. medium bloke
    medium bloke Guest

    live.xbox.com is not trusted connection (possible hack?)

    Hi, usually this is just a glitch. Sometimes it's the browser, sometimes its the SSL Certificate.

    Try another browser, or try clearing the cache of your browser (and clear the cookies too), then revisit the webpage.

    There's no reason to worry, the website is secure, but make sure the sign-in page is secure too, that's the most important page to have security on.
     
    medium bloke, Oct 9, 2014
    #4
  5. Hey there, Ritzy! Please do follow the suggestions that bloke posted with clearing cache and browser history. This should resolve you. The gamer cards are currently being looked into right now. Post back your results about the website! We want to make sure
    that is sorted out for you. live.xbox.com is not trusted connection (possible hack?) :)
     
    Misses Quinzel, Oct 9, 2014
    #5
  6. MB5656
    MB5656 Guest
    well this was going on for like 2 days on different browsing history. (I'm in private browsing on firefox) it is working now. sorry just freaked me out lol
     
    MB5656, Oct 9, 2014
    #6
  7. MB5656
    MB5656 Guest
    Hi, um now nothing will load (been happening for about 3 days now) some times after you sign in the screen is just white, if you go to messages or friends it says :

    Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system.

    date: 10/13/2014 11:07:18 PM

    s: Ovx99eSca0Kx7coqo1d/t0diYLJ7LJ3phIsVXDJKFo4=

    req: e46a1464-0096-4c13-bbb6-5968738deaed

    same with friends and some times with the home page

    Is there something wrong with my account or is it on your end.
     
    MB5656, Oct 13, 2014
    #7
  8. live.xbox.com is not trusted connection (possible hack?)

    Thanks for posting back, Ritzy. Yesterday we had a service alert about the friends lists and messaging. It was causing that error to pop up when you went to view your friends or messaging on the website. It should be resolved now. We are still working on
    the errors when signing in. It is intermittent and shouldn't be affecting too much. Thank you for letting me know about the issues you're experiencing!
     
    Misses Quinzel, Oct 14, 2014
    #8
  9. bensod123
    bensod123 Guest
    I had the same issue last night, same error code upon logging in.

    Funny enough I'm using the same browser etc..

    The issue is no longer occurring but does anything need to be done? (Password change etc?)
     
    bensod123, Nov 13, 2014
    #9
  10. bensod123
    bensod123 Guest
    Please can a mod delete both my post above and this post please.
     
    bensod123, Nov 14, 2014
    #10
  11. Hey there, Bensod123! You shouldn't need to change your password, especially if everything is okay now. If you run into this again, please post up a new thread detailing what you're running into, any error codes you may be receiving, and troubleshooting
    you've completed. This way we can get you the individual support that works best on the forums. live.xbox.com is not trusted connection (possible hack?) :)
     
    Misses Quinzel, Oct 31, 2018
    #11
  12. Misses Quinzel Win User

    live.xbox.com is not trusted connection (possible hack?)

    Thanks for posting back, Ritzy. Yesterday we had a service alert about the friends lists and messaging. It was causing that error to pop up when you went to view your friends or messaging on the website. It should be resolved now. We are still working on
    the errors when signing in. It is intermittent and shouldn't be affecting too much. Thank you for letting me know about the issues you're experiencing!
  13. bensod123 Win User

    live.xbox.com is not trusted connection (possible hack?)

    I had the same issue last night, same error code upon logging in.

    Funny enough I'm using the same browser etc..

    The issue is no longer occurring but does anything need to be done? (Password change etc?)
  14. MB5656 Win User

    live.xbox.com is not trusted connection (possible hack?)

    well this was going on for like 2 days on different browsing history. (I'm in private browsing on firefox) it is working now. sorry just freaked me out lol
  15. Misses Quinzel Win User

    live.xbox.com is not trusted connection (possible hack?)

    Hey there, Ritzy! Please do follow the suggestions that bloke posted with clearing cache and browser history. This should resolve you. The gamer cards are currently being looked into right now. Post back your results about the website! We want to make sure
    that is sorted out for you. :)
  16. Misses Quinzel Win User

    live.xbox.com is not trusted connection (possible hack?)

    Hey there, Bensod123! You shouldn't need to change your password, especially if everything is okay now. If you run into this again, please post up a new thread detailing what you're running into, any error codes you may be receiving, and troubleshooting
    you've completed. This way we can get you the individual support that works best on the forums. :)
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