Live xbox code already used

Nectro SG · Apr 26, 2019

Hello, I bought a 3 month xbox live subscription however when I enter the code it is indicated as already used.

Could I know the date this code was used, please?

[Remove Subscription code by Mod]

Thank you !

:)

{Parity}

Trial codes do not elevate your account to full Gold status. They are only viable on certain online Gold features depending the on the trial itself. Many times they are only good for the game the come with an/or MMO games.

Hope this helps. Good Luck!!

RedCarGamer

Did you get it from a third party store or directly from Microsoft Store?

XBF Steven R

Hey there
zzIRISMAXIMUSzz,

Actually, I wanted to clarify that that phone number is no longer active. If one wants to get in contact with support, it would be best for them to contact our support as outlined by @XBF
Felixx P .

Thanks for reading!

zzIRISMAXIMUSzz

You would have to contact the place you have purchased the code. As for when it was used we wouldn't have that information you would have to contact xbox support. 1-800-4MY-XBOX

XBF Felixx P

Hello
Nectro SG!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about your subscription card giving you issues. We here in the forums department do not have the tools to check on the status of a 25 digit / character code.

I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account, search your card code to check on the current status of it, and see what might be causing
that issue.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Let us know! Good luck!

Felix

Xbox forums support

Live xbox code already used