Live tv suddenly not working, black picture

Johnny Argothan · Jan 7, 2014

I'm sorry if this has been posted before, but here's my issue. I got my xbox one a couple days ago got it all setup and tried to setup the live tv portion and couldn't get it to work with the current hdmi cable that I had for my directv box, changed it
out and got it working. After a 2-3 days turned on my Xbox and tried to go to live tv but didn't show up at all, just had the little tv picture. Tried the hard reset didn't seem to affect it. Swapped out the hdmi cable again and now it's working again. My
question is, was that first cable I had not a good enough cable? It did work fine going straight to tv. Or could it have been a standby mode problem, my cable box turns off after 4 hours. Thanks and sorry if it his has been posted before

:)

dwezel · Jan 7, 2014

TV picture will not show up during set-up

During the TV setup part, the live TV picture does not show up. It constantly changes from "looking for your TV picture..." to "let's watch TV" every five seconds. I've done the troubleshooting using this link Troubleshoot Video Performance | Xbox One Live TV and
still nothing is working. Any help would be appreciated.

MPaullin · Jan 7, 2014

Live TV Flickers

I'm not sure if this is the same issue that was mentioned in other threads, but when I try to watch live tv on my Xbox One the picture flickers at a steady rate. Meaning the picture fluctuates between the picture and a black screen every second or so. Any
suggestions?

Iautorenewedu · Jan 7, 2014

Not sure exactly (as it sounds like the HDMI cable was the first issue, standby being the second). I would think it is the standby of the cable box being the issue if you see the issue again. Sorry I could not be more direct Johnny, I hope this makes sense.

-Cheers

Johnny Argothan · Jan 7, 2014

Turned off the standby on the cable box, happened again when I did the voice commands for xbox off and xbox on. Did the hard reset again for sngs fixed it, there any patches in the works to solve this standby issue?

Iautorenewedu · Nov 1, 2018

No, it is being worked on. Sorry for the news, please enjoy the rest of the Xbox One features while we resolve this issue, Game On!.

-Cheers

Johnny Argothan

Turned off the standby on the cable box, happened again when I did the voice commands for xbox off and xbox on. Did the hard reset again for sngs fixed it, there any patches in the works to solve this standby issue?

Iautorenewedu

Not sure exactly (as it sounds like the HDMI cable was the first issue, standby being the second). I would think it is the standby of the cable box being the issue if you see the issue again. Sorry I could not be more direct Johnny, I hope this makes sense.

-Cheers

Iautorenewedu

No, it is being worked on. Sorry for the news, please enjoy the rest of the Xbox One features while we resolve this issue, Game On!.

-Cheers

Ishiyara

Well as of now I can’t even test anything because both the tv’s are completely dead, no tv signal or anything. And at first both tv’s worked until suddenly it would go black and try to reboot but end up failing and die out.

Acestriker1

Same problem with TV, and same model. TV turns on to black screen and does not display the 'Vizio' logo. Have to turn it on, then off with tv remote to see a picture.

This began with the March update, as it worked perfectly from launch day until now.

Live tv suddenly not working, black picture