Live TV issue after August update

Hello, my setup is as follows

TV: Sony Bravia 52v5100

Cable/DVR via HDMI pass-through: Motorola DCX3400

ISP: Comcast Xfinity

Cables: Xbox One provided cable for connection between TV and Xbox One; Comcast provided HDMI cables for connection between DVR and Xbox One



I, 2 days ago, manually updated my console and since then have had issues with Live TV. The problem is that while watching TV, the screen will blink (not flicker) and it happens once every 2-3 seconds. There is a complete loss of picture and sound at these
moments. I have tested multiple HDMI cables as I am familiar with flickering issues if the cable is not in the port completely or enough. I for now am bypassing the Xbox One console and plugging the HDMI cable from the DVR set-top box directly to the HDMI
port on the TV and have no issue. I have reset TV on the Xbox one and run through the TV setup Wizard. I have tried hard resets with no resolution yet. Any tips before sending in for repair will help

:)

 

Im a bit worried!

Day 1 and no issues here. Watch TV, play games, and everything else after August update.

 

Dim display after booting Xbox one

I got the same issue as well just started yesterday and i thought my tv was going out but tv is good. After a few resets it cleared but it popped up again today....that august update has really *** things up. had to send it in last month to fix the "reads
everything else but xbox one discs" issue. Now they need to fix this issue as well

 

I received an 15th of August Beta update last Friday, since then, I can not watch cableTV as the volume constantly cycling up an down. I did a factory reset to my XBO in hopes of fixing the issue but it's still not working.

I made 3 separate calls to XBO CUSTOMER SUPPORT to get help but today, they told me I had to contact BETA support on the forums and express my concerns and get a resolution. I've tried to access the beta forum but I either have a bad link or I am not authorized
to make an entry.

I need help in a bad way since my XBO is useless to me if I cannot watch cable through my XBO. Please tell me what I need to do.

How do I fix my XBO SO I CAN USE IT?

Where and how do I make beta forums entries?

MY ISSUE:

I can not watch cableTV. The volume constantly cycling up an down. Video is not affected. At no other time is my audio affected. (Playing games/ YouTube/ DVD/ BLURAY/ MUSIC Audio is OK)

After the factory reset, all my beta testing apps are gone and I can't find the to re-install.

My set up:

CABLE BOX -HDMI->XBO -HDMI-> TV -optical cable-> LG Home Theater BLURAY Player & Sound System. Cables all new.

What I did to trouble shoot my issue.

I removed the XBOX ONE from the equation and hooked up all of my equipment minus the XBOX ONE...

Through my surround sound system I tested:

- my DVD player... No issues.

- my XBOX 360... No issues

- my Cable box... No issues

Swapped Out my living room cable box with my bedroom cable box... No issues.

- my Apple TV... no issues

- my iMac... No issues.

Audio was flawless, clear and constant in all the previous test.

Seeing that my LG Home Theater Sound System worked properly, I attempted to try my XBOX ONE again.

THIS TIME, I reconnected my XBO turned it on, went into settings & preformed a factory reset. I let it run through the complete process which included a reboot. I re-logged into my XBL account, downloaded BLURAY app, ran the initial set up for my cable
tv, audio and did another complete reboot to include disconnecting power before I rebooted my XBO.

ONCE READY:

I proceeded to test & verify:

- XBO BLURAY player App 20+ minutes of a movie... No LG Home Theater Sound System issues.

- In game audio... No LG Home Theater Sound System issues.

- YouTube APP... No LG Home Theater Sound System issues.

As soon as I went back to play my cable Tv through the XBO, the audio skipping issue returned. I flipped through numerous channels, audio skipping still there.

I then check my BLURAY, YouTube & in game audio. No audio skipping issue noted.

Back to the XBO cable TV, the audio skipping returned.

This has got to be a software issue associated with 15AUG update. I did not have any problems prior to this. If it's not software related, I don't know what it can be?

Please let me know what I need to do.

LG Home Theater Sound System SN: LHB 953

Comcast Motorola Cable Box SNCX3400

TV Samsung UN55C6300 SN:Z1R93CNZ301221

XBO BETA OS VERSION

6.2.11494.0 (xbl_rel_1409.140812-1200) fre

Gamer tag is.

EMAIL IS: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

 

Thanks for hijacking my thread. My problem is no where near the same as yours

 

Im sorry if the above comes off as rude but as the OP of this thread, I think its only fair that my thread stay mine until theres another person with the same/similar issue comes along. I reviewed previous posts where users are now having issues like this
but are getting an error, and others with the same/similar equipment are joining in which I understand but I would like my post to stand alone thus allowing anyone that has tips to focus it on this issue here and not juggle answers to different scenarios in
one thread

 

sorry,,.... i am trying to delete now'

 

I have the same issue with ps3 juggernaut. Screen flickers in and out. sound is ok i think though. Tried different hdmi to xbox one input; did not work. Then I plugged hdmi from ps3 directly to monitor it worked! I think it might be xbox one August update
problem. In the past I had no problems.

 

yea neither did I but as of yesterday, I was able to go back to pass through mode. I don't know why but the problem has stopped

 

The same flickering of the screen thing going on with my ps3 as well and I never had problems in the past as well. However, if I unplug the HDMI cable and plug it back in the picture will restore itself untill I start a game or app. For some reason though
when I hook up my PS4 it works fine but my xbox 360 has a bit of lag. I really hope this problem is caused by the patch and can be fixed because I use the xbox one HDMI in port as a kind of HDMI switcher.