Live Support

Discus and support Live Support in XBoX on Consoles to solve the problem; Will LIVE CHAT be able to assist me in finding out the e-mail address of my oldest -- dead -- account? And what kind of questions can I expect?... Discussion in 'XBoX on Consoles' started by CalciumKillah, Jan 29, 2014.

  1. CalciumKillah
    CalciumKillah Guest

    Live Support


    Will LIVE CHAT be able to assist me in finding out the e-mail address of my oldest -- dead -- account?

    And what kind of questions can I expect? Thanks.

    :)
     
    CalciumKillah, Jan 29, 2014
    #1
  2. Beard of Steel
    Beard of Steel Guest
    Just Cause 3 Xbox One

    Just done a live chat with support. JC2 was for pre orders only.
     
    Beard of Steel, Jan 29, 2014
    #2
  3. PB7
    PB7 Guest
    my xbox got banned

    Have you tried calling Live support regarding the issue?
     
    PB7, Jan 29, 2014
    #3
  4. AndreiDB
    AndreiDB Guest

    Live Support

    Hello,

    Chat service can help for sure, depending on what info ( phone numbers, emails) is linked to your account, if they will be able to gain access to it, they will be able to assist you with your issue.
     
    AndreiDB, Jan 29, 2014
    #4
  5. CalciumKillah
    CalciumKillah Guest
    What do you mean depending on phone numbers?

    I should be able to provide any billing info, just not secret answers.

    I made the account 6+ Years ago!

    All I I want to find out is the e-mail address. Do I have a chance, you think?
     
    CalciumKillah, Jan 29, 2014
    #5
  6. Smwutches
    Smwutches Guest
    You would have to be able to answer any questions they have to verify that you are the owner of the account. That does include some details about the account so they may ask about secret answers or billing information.
     
    Smwutches, Oct 31, 2018
    #6
  7. Smwutches Win User

    Live Support

    You would have to be able to answer any questions they have to verify that you are the owner of the account. That does include some details about the account so they may ask about secret answers or billing information.
  8. CalciumKillah Win User

    Live Support

    What do you mean depending on phone numbers?

    I should be able to provide any billing info, just not secret answers.

    I made the account 6+ Years ago!

    All I I want to find out is the e-mail address. Do I have a chance, you think?
  9. AndreiDB Win User

    Live Support

    Hello,

    Chat service can help for sure, depending on what info ( phone numbers, emails) is linked to your account, if they will be able to gain access to it, they will be able to assist you with your issue.
  10. joshvlogs35 Win User

    Xbox Live support

    my Xbox Live when logging on it says service alert
  11. onyxishere Win User

    Xbox Live support

    Ok, you're showing as having a gold membership here so just try and access a multiplayer game.
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