Live Status !Service: Service Alert

J_ROCK96 · Apr 5, 2020

I bought an Xbox gold account 12 hours ago, but cannot logon to my account through my xbox 360.

I have tested the Xbox live connection and my network status looks fine.

However under live status it says !service: Service Alert.

Appreciate some help.

:)

CIDkidzPILLZ

Currently there's a service alert that's affecting the Core services of Xbox Live. You can check on the status of the service alert on the following link.

https://support.xbox.com/xbox-live-status

It may be best for you to opt to be notified when the service alert has ended.

XBF Chris J

Hello IAMWingman,

Thanks for posting here on the Xbox forums. There have been reports of the Xbox 360 showing that there is a service alert when there is not one active. This, however, doesn't seem to impact the Xbox users in any way. Have you tried using the console as normal?
Are you able to play online, stream videos and download games? If you are able to do all of those things, then I wouldn't worry about the service alert message. You can always check if there is an actual service alert here : Xbox
live service

Hope this helps!

SGTxJEFFSKYLION

Hello J_ROCK96

here's something I think will help you be able to fix the problem you are having.

https://beta.support.xbox.com/help/errors/xbox-360/error-code-831188fe

NiewiernyBoS

In my network status I can't connect to Xbox Live

In Live status Service,Marketplaces and Accounts are ok, but Matchmaking have Service Alert and on left have link to service alert site.

I tried this delete this catche 5 times. Not help.

Think it's service problem... All work until this status not appear...

Mob Of The Dead

There has been a service alert for all of this. There are problems with the live service. Check the service alerts every 30 mins here:
support.xbox.com/.../xbox-live-status

Also this is a widespread issue, so no worries.

Live Status !Service: Service Alert