Live Rewards to Microsoft Rewards - Banned Question

Hello xxBButts76xx,

For the most accurate response for these questions, you should reach out to Microsoft Rewards support via the Microsoft Rewards site. Since the Xbox Live Rewards program and Microsoft Rewards program are separate, Xbox Live Rewards cannot provide the most
up to date responses on Microsoft Rewards issues.

Hello Babbage01,

For any questions about your account after the transition, you should reach out to Xbox support via the link in the FAQ:

Where do I go to get help, more information, or to give feedback?

• If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
• If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.
• For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
  forum or on Twitter @XboxLiveRewards.
• For more information about the Microsoft Rewards program, click here.

Xbox Live Rewards has migrated along with your points to Microsoft Rewards: https://rewards.microsoft.com/

This page has a lot of details about the program if you have any questions: https://support.microsoft.com/en-us/products/microsoft-account?category=rewards

Hey there,

We are unable to assist with Microsoft Rewards on this part of the forum, please post this up over in the

Xbox Live Rewards Questions Forum for further assistance from the appropriate team. Feel free to keep us posted! 

That code was not from a Rewards program offer, so Rewards support would not be able to assist.

Hello,

From the transition FAQ:

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
account by the end of June 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. See the next question for when to expect your Rewards Credits and MyVIP Gems if you have opted-out of making the
transition to Microsoft Rewards.