Live Gold Subscription not applied to family.

Discus and support Live Gold Subscription not applied to family. in XBoX on Consoles to solve the problem; Thanks all, We have a single Xbox One. I have Xbox Live Gold Subscription. Other users have had access. ie playing Fortnite. When I am logged in as... Discussion in 'XBoX on Consoles' started by ScottBrown8, Sep 15, 2018.

  1. ScottBrown8
    ScottBrown8 Guest

    Live Gold Subscription not applied to family.


    Thanks all,

    We have a single Xbox One. I have Xbox Live Gold Subscription. Other users have had access. ie playing Fortnite. When I am logged in as the user, my subscription is current. When others are logged in, subscription is no longer valid and seeks Gold subscription.

    This was not an issue before today.

    Can anyone explain?

    Cheers,

    :)
     
    ScottBrown8, Sep 15, 2018
    #1
  2. Shnail-01351E8D-7E71-47E3-9BEF-D4994277FA9D
    Shnail-01351E8D-7E71-47E3-9BEF-D4994277FA9D Guest
    Upgrading to a family account question...

    Hi, I am thinking about upgrading my Gold subscription to a family subscription. I am wondering if there is anyway to tell what my exisitng Gold balance would be applied to the family subscription.

    My renew date is october 19th if anyone can figure this out for me...

    much appreciated.

    Shnail
     
    Shnail-01351E8D-7E71-47E3-9BEF-D4994277FA9D, Sep 15, 2018
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    Family Gold. How much time can you have on it at once?

    Q: Everyone in my family is already an Xbox LIVE Gold member. Is there a limit to how long my Xbox LIVE Gold Family Pack subscription can be?

    A: An Xbox LIVE Gold Family Pack subscription cannot exceed 36 months. If your family members have more than 72 months of Xbox LIVE Gold membership remaining combined when they are added to the Xbox LIVE Gold family pack, any remaining time on their subscriptions
    in excess of the 72 months will be cancelled and you will not receive a refund for any time beyond 72 months.

    -

    Taken from the family pack FAQ.

    -

    www.xbox.com/.../FamilyPackFAQ
     
    EggsBoxJuan, Sep 15, 2018
    #3
  4. Spazpol
    Spazpol Guest

    Live Gold Subscription not applied to family.

    Are you on your home designated console? Check to make sure your console is selected to your home. Alternative is see if when you are signed in, and someone else goes to play online if the issue persists.
     
    Spazpol, Sep 15, 2018
    #4
  5. HyperVenom523
    HyperVenom523 Guest
    HyperVenom523, Sep 15, 2018
    #5
  6. ScottBrown8
    ScottBrown8 Guest
    Thank you,

    Although there were no problems before today, selecting the console as our home console appeared to rectified the issue.
     
    ScottBrown8, Nov 3, 2018
    #6
  7. HyperVenom523 Win User

    Live Gold Subscription not applied to family.

  8. ScottBrown8 Win User

    Live Gold Subscription not applied to family.

    Thank you,

    Although there were no problems before today, selecting the console as our home console appeared to rectified the issue.
  9. Spazpol Win User

    Live Gold Subscription not applied to family.

    Are you on your home designated console? Check to make sure your console is selected to your home. Alternative is see if when you are signed in, and someone else goes to play online if the issue persists.
  10. ngocphi Win User

    Until you add them to your Gold Family Pack, "Gamertag" will not have access to any Gold Family Pack features.

    http://support.xbox.com/en-US/billi...hange-region#74a5e4979269444288b7e908c6d9ee08



    Xbox LIVE Gold Family Pack membership

    Although your existing Xbox LIVE Gold membership will work in the new region as long as it’s supported there (see the previous section, “Xbox LIVE Gold Membership,” for more information), the associated Xbox LIVE Gold Family Pack memberships will remain
    active but might not work like they should.

    Even if these memberships stop working, if you have recurring billing, you’ll continue to be charged for your Xbox LIVE Gold Family Pack memberships until you cancel at your My account page.

    If Xbox LIVE Gold Family Pack memberships are available in your new region, you can start a new membership once you’ve changed regions.

    If you have trouble canceling your subscription online, contact Xbox Support.



    i think this applies to everyone who is already in the family membership not someone who transfers regions



    if you had created the family membership and not added someone this may apply you will have to contact support as this is a new tool
  11. EggsBoxJuan Win User

    Family Gold. How much time can you have on it at once?

    Q: Everyone in my family is already an Xbox LIVE Gold member. Is there a limit to how long my Xbox LIVE Gold Family Pack subscription can be?

    A: An Xbox LIVE Gold Family Pack subscription cannot exceed 36 months. If your family members have more than 72 months of Xbox LIVE Gold membership remaining combined when they are added to the Xbox LIVE Gold family pack, any remaining time on their subscriptions
    in excess of the 72 months will be cancelled and you will not receive a refund for any time beyond 72 months.

    -

    Taken from the family pack FAQ.

    -

    www.xbox.com/.../FamilyPackFAQ
Thema:

Live Gold Subscription not applied to family.

Loading...

  1. Live Gold Subscription not applied to family. - Similar Threads - Live Gold Subscription

  2. I redeemed xbox live gold (12 month) and then redeemed a 1 month ultimate game pass on top...

    in XBoX Games and Apps
    I redeemed xbox live gold (12 month) and then redeemed a 1 month ultimate game pass on top...: I redeemed xbox live gold (12 month) and then redeemed a 1 month ultimate game pass on top of that hoping it would convert to a year like it always used to, and it's giving me an incorrect ending...

  3. Xbox Live Gold subscription not recognized after renewal

    in XBoX Games and Apps
    Xbox Live Gold subscription not recognized after renewal: Hello everyone, I recently renewed my Xbox Live Gold subscription, but unfortunately, it seems like my Xbox is not recognizing the renewal. The subscription status still shows as inactive, and...

  4. Need Help with Xbox Live Gold Subscription Not Activating

    in XBoX Games and Apps
    Need Help with Xbox Live Gold Subscription Not Activating: Hello everyone, I am experiencing an issue with my Xbox Live Gold subscription. I recently purchased a 12-month subscription card, but when I try to activate it, I receive an error message saying...

  5. Can’t Access Xbox Live Gold Benefits Despite Active Subscription

    in XBoX Games and Apps
    Can’t Access Xbox Live Gold Benefits Despite Active Subscription: Hello everyone, I'm facing an issue where I can't access any Xbox Live Gold features, even though my subscription is active and up to date. I've tried restarting my console and signing out and...

  6. Xbox Live Gold subscription issues after renewal

    in XBoX Games and Apps
    Xbox Live Gold subscription issues after renewal: Hello everyone, I recently renewed my Xbox Live Gold subscription, but I've been experiencing some issues ever since. After the renewal, my account doesn't seem to recognize the subscription...

  7. Unable to Access Xbox Live Gold Benefits Despite Active Subscription

    in XBoX Games and Apps
    Unable to Access Xbox Live Gold Benefits Despite Active Subscription: Hello everyone, I'm having an issue accessing my Xbox Live Gold benefits even though my subscription is active. I recently renewed my subscription and can see it listed as active in my account...

  8. I cannot play Live with Gold games without an active subscription now?

    in XboX Insiders
    I cannot play Live with Gold games without an active subscription now?: Today I tried to play one of my games from Live with Gold to discover that I cannot play it anymore, and I remember that even if I don't have Live with Gold or Game Pass Ultimate active...

  9. How do I redeem a 12 month Xbox live gold subscription and keep my ultimate for 12 months...

    in XBoX Accessibility
    How do I redeem a 12 month Xbox live gold subscription and keep my ultimate for 12 months...: I need help so I don’t lose my full subscription 94d1d692-146c-48bf-b16a-73f1dd8755b2

  10. Xbox Live Gold Games not working with Ultimate Game Pass subscription

    in XboX Insiders
    Xbox Live Gold Games not working with Ultimate Game Pass subscription: So, every time I download and launch an Xbox Gold game, it says I need to renew Gold or Game Pass Ultimate.. even though I renewed it. submitted by /u/theboost182 [link] [comments]