Live friends

I highly doubt that the ports are the issue due to the fact i have had this problem on other routers and on other xbox units.

My nat type shows open, and until sunday i won't have the ability to try port forwarding.

Added: it only effects select people as far as i know on my friends list.

Hi there Veloncer,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with showing your friends online. I recommend to review the following article: Network
ports used by Xbox Live on Xbox One.

• A network port lets your Xbox One console communicate with the Xbox Live servers and other Xbox One consoles over the Internet.
• To let your Xbox One console communicate with Xbox Live, you might have to open or forward ports, which means you'll be making a configuration change to your firewall or network hardware, such as a router.
• Port forwarding for Xbox One is done on your router or other network hardware, not on the Xbox console itself.

Try this out and let us know the results.

The friend that shows online always sees the others online we've tried, removing and adding, blocking and unblocking, and appearing offline and online.

Do the friends also appear to be offline on the Xbox App or when you go to https://account.xbox.com/ and click on the Friends Tab?

Not that this will be any help but i had the same problem with one of my friends, we added and removed each other numerous times and eventually without doing anything different, it started working after removing and adding each other, no idea why and was
really frustrating.

Also.... try asking your friends to make sure they arent appearing offline (sorry if this sounds obvious) if they arent appearing offline, then ask them to try and set it and then to appear online again a number of times as we did that as well so not sure
if a combination of things sorted my issue.

Good luck!!!!