Live Family Gold - missing member

macrhys-51FCEC25-C470-4281-9230-6EEE9B2CFC70 · Feb 14, 2015

I have a family member that used to be under the Family Gold membership and now he is not. How do I get him back into the Family Gold membership?

:)

Funky Jammer · Feb 14, 2015

Xbox Live Gold Family Pack No Longer Available

Posted an hour ago.

Source: Gamer Syndrome

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Microsoft has confirmed that the Xbox Live Gold Family Pack is no longer available for purchase, after several people noted its disappearance earlier this month.

“The Family Gold offer is no longer available for purchase,” a company representative told Joystiq. “The Family Center experience with settings management, allowance granting, child activity reports and family subscriptions management are still available for current Family Gold members at this time.”

Asked about the reasoning behind this decision, he replied: “We continually evaluate our business focus and work to offer services that make the most sense for our customers and Xbox.”

The Family pack was originally introduced in November 2010 and was a $99 bundle that included four year long Gold memberships for four family members, along with functions to monitor and control each family member’s content purchasing and viewing settings via the Family center.

The Xbox LIVE Gold Family Pack gives you four 12-month Gold memberships for less than the price of two. You can easily convert an existing Xbox LIVE Gold membership, or you can sign up for a new Xbox LIVE account and Gold Family Pack membership.

Note You will get a discount on your Gold Family Pack membership if you have time remaining on your existing Gold membership.

With the Gold Family Pack, you can:

Give family members an allowance of Microsoft Points to redeem for films, games and more.
Manage your family memberships, activities and Family Settings from the Family Centre.
Sign in to Xbox.com and view your family’s activity on Xbox LIVE.Click to expand...
Click to expand...

Lavinder Singh · Feb 14, 2015

The family member could not be added to the Gold Family Pack at this time. Please try again later

I have purchased Live pack, but when i try to add my spouse to the subscription, i am shown following error message: "The family member could not be added to the Gold Family Pack at this time. Please try again later"

Any idea what i am missing here?

ngocphi · Feb 14, 2015

You can't as the family membership was canceled last year

Only the Xbox one has the family membership now

ngocphi

You can't as the family membership was canceled last year

Only the Xbox one has the family membership now

Aftrthought051

Agreed. The whole idea of a family gold plan is pretty pointless when all the members can't share the games. Just make sure they are all the same IP and all family members should be able to download and play all DLC. No different then someone going to
the living room to get a game to play in their room. People still pirate, and families miss out.

oOUTSIDERo62

Or to make it easier:

When you add a family member to an Xbox LIVE Gold Family Pack, you have to add it to the same console as the primary account holder. However, after you add that family member to your Xbox LIVE Gold Family Pack, they can recover their account on a different
console and still remain a part of the Family Pack. AND The Xbox LIVE Gold Family Pack gives you four 12-month Gold memberships for less than the price of two.

Luis Gutiérrez Fuen

Hello sir. You could keep all the membership yourself by removing profiles in the plan. This can be done by following this steps:

Console steps: Remove a member from a Gold Family Pack

On your console, sign in to Xbox LIVE with the primary account for the Gold Family Pack.

Go to Settings, and then select Family.

Select the member you want to remove from the Gold Family Pack.

Go to Account Management, and then select Remove From Gold Family Pack.

Follow the on-screen instructions to remove the member from the Gold Family Pack. When prompted, confirm the removal.

Computer steps: Remove a member from a Gold Family Pack

Go to the Family Center.

Hover over a family member, and then click Remove from Family.

EggsBoxJuan

Q: Everyone in my family is already an Xbox LIVE Gold member. Is there a limit to how long my Xbox LIVE Gold Family Pack subscription can be?

A: An Xbox LIVE Gold Family Pack subscription cannot exceed 36 months. If your family members have more than 72 months of Xbox LIVE Gold membership remaining combined when they are added to the Xbox LIVE Gold family pack, any remaining time on their subscriptions
in excess of the 72 months will be cancelled and you will not receive a refund for any time beyond 72 months.

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Taken from the family pack FAQ.

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www.xbox.com/.../FamilyPackFAQ

Live Family Gold - missing member