Live doesn't work

Hi there,

in some situations the store's activation can take up to 24 hours, so it's best to wait until those 24 hours have been passed. If it still doesn't work and shows the same error message that it isn;t activated then it's best to contact the Store again.

Let us know the results

I have already asked the store but since I purchased it a few months ago they couldn't do anything

Hi Brad,there is no error message. I am using a wired connection. Cabled has a wifi repeater. Just the bouton connect doesn t work.

in Microsoft store I cannot log in. when i click on connect, it opens a page with tag: Let us help you connect

and at the bottom: continue. when i press continue nothing happens.OK now I have this:0x803f8001 when I start Sea of Thieve

Hi there olimpia71, thanks for reaching out.

As DomimumStige suggested, please now try
removing profile, power cycling your Xbox One console and router/modem and then signing back into your account.

Any luck there when you try signing back in?

Hello! You might need to change your privacy settings: http://support.xbox.com/xbox-one/security/default-privacy-settings

Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.