Live Account Issues

ChrisNelson57 · May 18, 2021

In Halo MCC on PC, I get a "Something went wrong There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser." There is no issues with my MS account, plus the sign in button is broken on the Live App, I press it, nothing happens. I've reset the app and that didn't work.

:)

ChrisNelson57

Sorry, but this did not resolve the issue.The SignIn button on the app is pressed, nothing comes up. I can even sign in to the browser version, but the app version is broken, even on other pages.

XBF Mohammed C

If you are sure there is nothing wrong with your account, I would recommend checking this link for multiple potential workarounds: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

Curtain Jerker

I'm not sure you grasp the entirety of my situation. I am part of the Dashboard Beta program AND the email that my account is registered to was changed, so even if I try to add my new email account a confirmation is automatically sent to my old account.
Since I cannot access the old account, there is no way to confirm the change. If I change accounts altogether, won't that somehow negatively affect my role in the Beta program? Would I lose my achievement score?

Smwutches

It sounds like you have a corrupted profile. Try deleting the profile and recovering it.

support.xbox.com/.../gamer-profile.aspx

DillanN1

Yea clearing the mac address worked man thanks

Live Account Issues