Literally CANNOT PLUG in my chat headset

Fatman2442 · Apr 3, 2014

I feel like I'm going to wreck it from pushing. I thought I was missing something, looked all over the internet and can't even find anyone with the same problem.

I know by pictures what to do so I'm not stupid putting it upside-down or anything like that. I'm thinking of bringing it in to an EBgames and getting a clerk to try it I've tried multiple times and no dice.

I don't really care so much for the chat headset, but I was thinking of getting XO Four's for at night so I can have volume while others are getting into bed - BUT I can't risk spending over $100 if I can't even plug the bloody things into the controller.
I either have a defective chat headset or a defective controller...haven't been able to plug it in since launch!

Anyone else had this issue? If so, what did you do?

:)

Johnny Casket · Apr 3, 2014

Xbox One Mic or Controller Issue

I have the same problem. Headset and mic work fine when I am playing solo. As soon as my son plugs his headset in, he can hear, but he cannot chat. We have swapped mics, same issue. Although, when his isn't working, mine does. Also, it seems if he plugs
the mic in first, it will work for him...not for me. VERY frustrating. HELP!

StrayElf · Apr 3, 2014

Headset/chat question that needs answering

I have a Tritton AX 720 headset that I use for my Xbox One (plugged into the rear optical audio port). However, to receive chat audio that will allow me to talk too, it needs to be plugged into the controller via a cable.

My question is: if I get the Xbox One stereo headset adapter and connect the headset to it, will I still be able to get game audio via the optical cable? Or will it be forced into stereo mode because it's plugged into the adapter?

Thanks in advance.

hamburglar86 · Apr 3, 2014

I have had this issue with my day one controller. My regular controller and my titanfall controllers are fine. I don't know what the problem is. Because I have two other controllers I have just been using those when I want to talk on my headset.

Because it's specific to the day one controller, I assume that it is a problem with the female connection in the base of the controller.

hamburglar86

I have had this issue with my day one controller. My regular controller and my titanfall controllers are fine. I don't know what the problem is. Because I have two other controllers I have just been using those when I want to talk on my headset.

Because it's specific to the day one controller, I assume that it is a problem with the female connection in the base of the controller.

Hugh JackAXE

I can now chat with most people via my new controller and a headset plugged directly into the 3.5 mm jack with no adaptor.

But, I cannot speak with my friend in either party chat or game chat. He has two xboxes connected. Perhaps that is the problem?

SwordofWhedon

You should just have to designate your audio input microphone as the headset in audio options

Bluetooth controllers cannot use headsets in chat, it only works if you use the official wireless adapter plugged into the controller

Post IXI Mortem

To clarify my issue for comparison. I can hear other people with the Xbox One Chat Headset. They cannot hear me. In addition the mic icon in the Xbox Live Party Chat Menu is ALWAYS ON regardless of whether or not the mic is plugged in or the controller is
on or off. The mic icon is ALWAYS ON.

Hellhog

Appreciate the 3 star feedback whoever gave it to me, don't see you helping out.

Ok, so your X1 and X11 connect via dual RCA cables and the headset itself conncts into a 3.5mm jack (that green plug). The chat function is held by the controller and amplifier in the headset so that shouldnt be an issue. Make sure the voice chat is set to
headset only. What you need to do is buy a 3.5mm stereo splitter. This will plug into the green jack that connects with the RCA cables. Both headsets then should be plugged into one end of the splitter. The amplifier on the headset should be more than enough
to deal with the signal. This should allow you to both hear audio with each headset. For chat, just plug the headset into the appropriate controller. You should both each have your own chat channel, however, I cannot garuntee the chat working for both. I've
tried in the past and chat has only worked on player 1. If it works then great. I can garuntee that the splitter should work and cost no more than $5.

Literally CANNOT PLUG in my chat headset