Listing error

Discus and support Listing error in XBoX Rewards & Social to solve the problem; I Have a 5 star rewards account which usually gives me 10% in rebate on my purchases but for a reason that I don't know when i go on the xbox rewards... Discussion in 'XBoX Rewards & Social' started by Pyro75, May 8, 2017.

  1. Pyro75
    Pyro75 Guest

    Listing error


    I Have a 5 star rewards account which usually gives me 10% in rebate on my purchases but for a reason that I don't know when i go on the xbox rewards website it's still saying that i'm a 5 star but with a 5% rebate and that if I subscribe to gold I could
    benefit 2X the %.

    The problem is that i'm already gold and my subscription ends in 2018.... so what can I do to correct this?



    :)
     
    Pyro75, May 8, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Listing error

    Hello Pyro75,

    It takes us up to 96 hours to receive and process new information. Since your new subscription was just started a few days ago, we did not receive that information until recently. We see that your account is now listed as a Gold Account again. Apologies
    for the confusion.
     
    XBLRewards8, May 8, 2017
    #2
  3. Pyro75
    Pyro75 Guest
    Listing error

    I Have a 5 star rewards account which usually gives me 10% in rebate on my purchases but for a reason that I don't know when i go on the xbox rewards website it's still saying that i'm a 5 star but with a 5% rebate and that if Isubscribe to gold I could
    benefit 2X the %.

    The problem is that i'm already gold and my subscription ends in 2018.... so what can I do to correct this?
     
    Pyro75, May 8, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Listing error

    Hello Pyro75,

    It takes us up to 96 hours to receive and process new information. Since your new subscription was just started a few days ago, we did not receive that information until recently. We see that your account is now listed as a Gold Account again. Apologies
    for the confusion.
     
    XBLRewards8, May 10, 2017
    #4
  5. XBLRewards8 Win User

    Listing error

    Hello Pyro75,

    It takes us up to 96 hours to receive and process new information. Since your new subscription was just started a few days ago, we did not receive that information until recently. We see that your account is now listed as a Gold Account again. Apologies
    for the confusion.
  6. XBLRewards8 Win User

    Listing error

    Hello Pyro75,

    It takes us up to 96 hours to receive and process new information. Since your new subscription was just started a few days ago, we did not receive that information until recently. We see that your account is now listed as a Gold Account again. Apologies
    for the confusion.
  7. dieotze74 Win User

    Achievement list error

    You fix it :) thank You & ans your team very much !!
  8. Miss Diggz Win User

    Achievement list error

    Hey again DeviSlator!

    I'm seriously glad to hear it's been corrected for you! Like I mentioned to idleblue above, it is important for your Gamerscore to correctly reflect your hard work on a game, so I'm happy that this was sorted out for you!

    As of right now, I know that our teams are currently investigating the cause of this issue. With that said, I want to thank you for coming to the Support Forums and bringing this issue to our attention and being very descriptive! If, in the future, you have
    any other Xbox Support related questions, feel free to come on back and post up a new thread with what you're experiencing!
  9. Miss Diggz Win User

    Achievement list error

    Hey again idleblue!

    I'm truly happy to hear that your Gamerscore has been corrected! Having a completion status on a game you've been working hard on is very important and I'm glad to have helped you out!

    If you happen to have any other Xbox Support related questions in the future, feel free to post up a new thread anytime, we're here to help out! :)
Thema:

Listing error

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