Linking Minecraft Account Purchased on Xbox to Mojang Account

nathanfrazzetto · Dec 22, 2019

I've been trying to figure this out for a few weeks now. I even emailed Mojang support but never heard back from them. But I am trying to link my Microsoft account (I used this account to purchase the game) with my Mojang account. When I used my Microsoft
credentials, it made me a new account with Mojang, and it said that I actually need to purchase the game. Any suggestions would be 100% appreciated.

:)

XBF Brad A

Hello Nathan,

Thanks for coming to the forums. You will need to reach out to
Mojang support to see how to unlink one account and link the one you want.

Thanks,

Brad

Francia J.

That’s odd because if this is the Minecraft for Windows it will be purchased through Microsoft Store. The Minecraft that can be purchased through Mojang is Minecraft Java Edition.

Kindly make sure that you’re signed in under the account where the Mojang account was migrated. Please try other Microsoft accounts as well.

TravisTuray

I didnt have a microsoft account linked to my mojang / minecraft account before the purchase, so maybe thats why it doesnt show in order history? but the paypal transaction / order is there.

XBF - Dom

Hello cch176,

Thank you for reaching out to us about your issue!

I have a couple of questions for you that will assist me when investigating

Are you positive that you purchased Minecraft: Java Edition through Mojang using a Microsoft account and not a Mojang account?

Is Minecraft: Java Edition the only version of Minecraft that you own?

How are you trying to load the game? Are you using the Minecraft Launcher through the Xbox app or another method?

Have you followed the Mojang account to Microsoft account migration steps? You can find those here: How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

I would verify that your purchase was successful by searching for a confirmation email in the inbox of the account you used to make the purchase.

XBF - Dom

Hello OxindeGaming,

Thank you for reaching out to us with your issue!

When you purchased the Minecraft Java originally, did you purchase it with a Mojang account or a Microsoft account? If you purchased it with a Mojang account, have you tried migrating the account to a Microsoft account yet? You can learn more about migrating your Mojang account to a Microsoft account here:

How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

You can also try installing the Minecraft launcher through the Xbox app and installing Java from there.

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Linking Minecraft Account Purchased on Xbox to Mojang Account