link or not to link?!

RyMar03 · May 1, 2018

I went to play on my account on the pc, and then due to the lag, went to access on son's Xbox one. I have my own live acct and it would not let me play. I went back on pc and gave me a link issue, so I unlinked to then attempt to RE-link the data...my
information was linked with my live account, however, I had only played once on Xbox one. When I went to RElink it said my account is linked to another live account....hmmmmmm.....this blows.....a little help please.......epic and Microsoft, put your heads
together...please

:)

Sp4rt4nr4zr · May 1, 2018

System linking

This is specifically for back ops 3 zombies. I'm trying to system link with my brother, we are both offline, we can find each other on the "find LAN game" but when we go to join each other, it is party is not joinable. Any solutions?

Mad Cow Dizease · May 1, 2018

Link not working

Hey there, it looks like you don't yet have your Ambassador badge or permission into the Ambassador forums to see the "The More You Know" articles. You will be fully added in the next couple business days. I suggest you keep checking back periodically.

WiseDragon · May 2, 2018

Hi,

Ok,

Your profile with us it's fine as I read.

Your connection experience lag (for help with this try Xbox Live Lag Problem and Solutions | Xbox Performance Slow)

Your GT linked to Epic, then you need to contact epic for help (Epic Launcher)

Hope it helps.

WiseDragon

Hi,

Ok,

Your profile with us it's fine as I read.

Your connection experience lag (for help with this try https://support.xbox.com/en-US/xbox-360/networking/slow-performance-solution)

Your GT linked to Epic, then you need to contact epic for help (http://launcherhelp.epicgames.com/customer/en/portal/articles/2915240-when-i-try-to-link-my-psn-xbl-account-to-my-epic-account-it-says-that-my-psn-xbl-account-is-already-linked-to-an-epic-account-)

Hope it helps.

Mister Fitzer

Hey Psycho, what link are you referring to exactly? What appears to be the issue?

Ricardo Lechuga

Hi Col1f1! My name is Ricardo an independent advisor ready to help you with this situation!

I understand you are having issues updating the games could you explain the situation, a link to update a game could result in many other issues, this is the best way to do it

XBF Brad A

Hi Jenn,

I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form. I tried this link and it will take you to the form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us,follow these steps to request a call:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.

Hope this helps.

Thanks,

Brad

JhordysRubio

I need help, My Xbox live account has an epic games account that is not mine linked

link or not to link?!