Life is Strange : True Colors PC Resolution Issue

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Life is Strange: True Colors, is a game not developed by Xbox studios, so I recommend that you contact the game developers, they will be able to give you more details about this problem. To contact them please use the link below.

https://support.na.square-enix.com/contact.php?...

Before contacting them, check in the game settings, if the game is not locked in windowed mode, or if the configured resolution may be wrong, also check if options like vsnyc are enabled, in some games it may lock the frame-rate at 30FPS.

*Thank you in advance for contacting us, it is always a pleasure to help the community.

Okay, I found the report you submitted. I admit I'm having a hard time understanding what you're describing here so pardon if I'm a little off base.

• You pre-ordered Life is Strange True Colors Ultimate Edition which comes with a copy of Life is Strange Remastered and Life is strange Before the Storm Remastered.
  
• It is now showing that you need Game Pass to play the game even though you purchased the ultimate Edition.
  

I believe this may be happening because Life is Strange True Colors is now on Game Pass. Both Remaster games are not sold separately in the Microsoft Store (when I checked, let me know if I'm wrong), but are maybe connected to True Colors as the "Base Game". If True colors is not downloaded maybe it's looking to launch/check for True Colors and when it doesn't find it, it finds that the game is available on Game Pass and Suggests Game Pass as a solution to the issue not knowing that you own it and just don't have it downloaded. It's my guess right now -- but with some more information we may be able to figure out the source of your issue.

Something to check if this is the case. Please go to True Colors in your Library, press the menu button and choose to manage the game. Can you check and let me know if the games are present as DLCs or additions? Is True Colors downloaded to your Console as well?

Thanks,

John

Hey there,

There may be an update on this issue, I am just getting some clarification on what the issue is, what we found, and how that impacts you. For the time being, can you confirm that you can still play Life is strange remastered even though the Game Pass screen pops up?

Hoping I get an answer today but if not, I will try and push for Monday for clarity.

Thank you for your patience and congrats on your new Xbox Series X! Early birthday gift huh?

John

Yes, I can still play it on the Xbox Series X, just have to skip the Game Pass with B Button on controller, also there is another issue I want to report , I went to load Life is Strage True Colors, on my Xbox Series X, it says now that it has 4 updates, not sure its downloading all 4 of them, but the Update under Manage doesn't detect them or any of the other games, it seems a lot of the Games that are under optimize for Series X has updates, but they are not being automaticly detected, upon launching Life is Strange True colors I got an update or upgrade prompt screen. also

if I go to Manage Life is Strange: True Colors under Updates it detects 3 items now, but when I go to click on the Updates button above Saved data, it shows 0 updates found and reads Here's where you'll see available updates for games and apps on this console, message, I don't know if the launch game for true colors will update all of the 4 total updates, since so far it only loaded 1 into the downloads on the Series X console.

Hello Robs Gaming Pc,



Greetings!



Thank you for posting in Microsoft Community.

The appearance of the Life is Strange Remastered Collection under the Xbox App with a “CONTENT FAILED TO LOAD” message can indeed be perplexing. Let’s delve into some possible reasons and explore potential solutions:

1. Ultimate Edition and Cross-Platform Compatibility:
   
   • It’s plausible that the inclusion of the Life is Strange Remastered Collection is related to your Life is Strange True Colors Ultimate edition pre-order.
     
   • However, the absence of a PC listing (unlike True Colors) raises questions. It’s essential to understand whether these remastered games are intended for PC release or if there’s a different plan in place.
     
2. Cross-Platform Play and Xbox Library:
   
   • While True Colors exhibits cross-platform compatibility, it appears that the original Life is Strange and Before the Storm titles do not.
     
   • The absence of Life is Strange 2 in your Xbox Series X library further supports this observation.
     
3. Mixtape Mode and Remastered Versions:
   
   • You astutely noticed that the Remastered Before the Storm lacks the beloved Mixtape Mode present in the original version.
     
   • This omission might be intentional, but it’s essential to acknowledge the differences between the remastered and original versions.
     
4. Feedback Hub Reports and Windows 11:
   
   • The fact that this issue has been reported in the Feedback Hub under Windows 11 suggests that it’s not an isolated incident.
     
   • Hopefully, the development team is aware and actively investigating the issue.
     
5. Content Loading Issue:
   
   • The CONTENT FAILED TO LOAD message could be due to various factors, such as server issues, licensing checks, or data retrieval problems.
     
   • It’s crucial to monitor official channels for updates or patches addressing this issue.
     
6. PC Steam Versions:
   
   • Your curiosity about potential PC Steam versions is valid. Perhaps the remastered games will eventually find their way to the PC platform.
     
   • As of now, they remain accessible on your Xbox console, albeit with the loading issue.
     

In summary, while we don’t have an immediate solution, I recommend keeping an eye on official announcements and forums for updates. The gaming community eagerly awaits clarity on the fate of these beloved titles. For more personalized assistance, consider reaching out to Square Enix Support directly. They might provide additional insights or guidance regarding this intriguing situation.

In hope this helps! Let me know if you have further questions.



Sincerely,

JT, if you were to guess, what resolution do you think real life is when viewed through human eyeballs? Would you say it's higher than 4k televisions? It is true at some point increases in resolution are going to be less apparent, just like everything else
such as colors available, but I suspect you are short changing res to be 'right'.