LIED TO BY A ONLINE CHAT HELPER

Discus and support LIED TO BY A ONLINE CHAT HELPER in XBoX on Consoles to solve the problem; recently a xbox chat support person told me that i could purchase a xbox live membership with a gift card so i bought $70 worth in xbox gift cards and... Discussion in 'XBoX on Consoles' started by JMarting73, Dec 27, 2017.

  1. JMarting73
    JMarting73 Guest

    LIED TO BY A ONLINE CHAT HELPER


    recently a xbox chat support person told me that i could purchase a xbox live membership with a gift card so i bought $70 worth in xbox gift cards and i was LIED to and i actually couldnt!!! i then contacted support again and they did nothing to help!!!
    they said they couldnt even give me a small credit!! this is obscene!!!

    :)
     
    JMarting73, Dec 27, 2017
    #1
  2. VapidJarl1043
    VapidJarl1043 Guest
    Charges

    this has happened to me and been lied to twice by chat agents
     
    VapidJarl1043, Dec 27, 2017
    #2
  3. iUnknownPlayer
    iUnknownPlayer Guest
    Rep issues

    So I've just been straight up lied to by the chat team? well that's enlightening, appreciate the response
     
    iUnknownPlayer, Dec 27, 2017
    #3
  4. Mistress Sara
    Mistress Sara Guest

    LIED TO BY A ONLINE CHAT HELPER

    Hi there,

    I'm sorry to hear about your purchase issue. Live can be purchased with Live gift cards (1, 3, 6, 12 month).

    It's just that currency cards are not, and have never been, a valid payment option for subscriptions.

    Learn about Gift Cards and Codes

    Are you sure that's not what the initial chat support agent said?
     
    Mistress Sara, Dec 27, 2017
    #4
  5. steeledwand7664
    steeledwand7664 Guest
    Once you put the xbox gift card onto your account and its in your Microsoft account balance you can then go to microsoftstore.com and sign in with the account that has the gift card money on it and purchase a xbox live digital subscription card and when
    going through the checkout process it will give you the option to use the Microsoft account balance to make the purchase. it will then give you a new 25 character code to put in that will give you the amount of time that you purchased on a live subscription.
     
    steeledwand7664, Nov 1, 2018
    #5
  6. Mistress Sara Win User

    LIED TO BY A ONLINE CHAT HELPER

  7. steeledwand7664 Win User

    LIED TO BY A ONLINE CHAT HELPER

    Once you put the xbox gift card onto your account and its in your Microsoft account balance you can then go to microsoftstore.com and sign in with the account that has the gift card money on it and purchase a xbox live digital subscription card and when
    going through the checkout process it will give you the option to use the Microsoft account balance to make the purchase. it will then give you a new 25 character code to put in that will give you the amount of time that you purchased on a live subscription.
  8. Luxaaris Win User

    Xbox Beta App ain't installing nor Microsoft Store can download anything.

    I already posted it on the correct forum. Actually a Xbox helper on chat sent me here lol
  9. M3tal Daz3 Win User

    Microsoft unable to process payment

  10. COD WARRIOR 101 Win User

    New error code 0x90072efe

    All my games not working get few mins on ark until it boot me no reason get ask need to be online or outages services... Would be chat in party which im online and outages seen video says fixed 2 years ago guess they lied... so anoyed
Thema:

LIED TO BY A ONLINE CHAT HELPER

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