Licensing Issue with GTA 5 Enhanced on Xbox Game Pass (PC)

Hi Diego,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues playing GTA 5 Enhanced due to an error.

The "No applicable app licenses found" usually means that there's an issue with your Microsoft store cache.

As part of our isolation, I would recommend that you reset your Microsoft Store:

For Windows 10:

Open Settings by pressing Win + I

Select Apps

Select Apps & features

Find Microsoft Store and select it

Select Advanced options

Scroll down and select Reset

Confirm by selecting Reset again

For Windows 11, you may go to Settings>System > System Components > Microsoft Store. Click on the 3 dots and click Advanced options then click on Reset.

You may also type wsreset in your start menu then run it as administrator.

Keep me posted.

Regards,

Alvaro

New game pass games like gta San Andreas and forza horzion 5 don’t seem to be loading at all, and give this error, but other games like gta 5 and nba 2k22 work fine like is this a issue with game pass? Or just certain games cause I have people still playing forza horizion 5 without game pass

When you look at your order history at account.microsoft.com and look at the purchase what does the status say?

Completed? Means you still have the license for the game.

Refunded? Means the order was refunded and you no longer have the license for the game.

Chargeback? Means someone disputed the charge on the payment option and the money was sent back to the bank from MS and the license was taken away from you.

You say that this was for GTA was this GTA 5 or which GTA are you talking about

If it was GTA 5 was it the Xbox 360 version you bought and are trying to play it on the Xbox One?

Hi Vicky,

Unfortunately yes, you’d need to purchase GTA 5 again for PC as the game is not a Xbox Play Anywhere title. The Xbox game disc and Xbox digital copy of GTA 5 aren’t compatible on PC. The PC and Xbox console versions of the game are separate, including the Xbox 360 version.

Because of this, your game progress and in-game items aren’t synced between the different versions (even on the same Xbox account and profile), I’m afraid. This also applies to your online character/level, game achievements, DLCs and add-ons etc.

I suggest to have a look around for offers, as the game can be quite expensive at some retailers but there are always some offers around.

The full list of Xbox Play Anywhere games, with more information and an FAQ, can be found here:

https://www.xbox.com/games/xbox-play-anywhere

GTA 5 is currently available on Game Pass, which is a monthly subscription similar to Netflix for games. This gives you access to a library of free-to-play games. An Ultimate Subscription is the most ideal with Game Pass for PC and console, Xbox Live Gold, EA Play, and Cloud gaming, as well as other features all included in one bundle. You can find the complete list of games available through Game Pass here:

Xbox Game Pass Library

Also keep in mind that GTA 5 doesn’t support cross-play. So you can only play with others online on the same device/console platform - meaning that you won’t be able to play with Xbox One players in GTA 5 if on PC and vice-versa, for example.

Hope this helps! Have fun

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

The reason you cannot play GTA Online with your physical copy of GTA 5 is that the online portion of the game requires a separate license. When you purchase a physical copy of GTA 5, you are only purchasing the single-player portion of the game, and you will need to purchase a separate license for GTA Online to access the online features.