Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is...

Discus and support Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is... in XBoX Games and Apps to solve the problem; As per title -- Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is the only option. I can't install games onto... Discussion in 'XBoX Games and Apps' started by xNIKARTx, Apr 20, 2023.

  1. xNIKARTx
    xNIKARTx Guest

    Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is...


    As per title -- Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is the only option. I can't install games onto my PC and play them.

    Have spent the last 2 hours on webchat to uninstall reinstall, repair/reset Xbox, Store & Gaming Services apps, delete temporary folders, restarting pc, trying a second account.

    Still no resolution.

    Please help Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is... :)


    Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is... [​IMG]


    :)
     
    xNIKARTx, Apr 20, 2023
    #1
  2. Kimmy_24 Win User

    Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is the only option.

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Kindly also delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

    This will only rescan all your downloaded files in just a few minutes then try again.
  3. Kimmy_24 Win User

    Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is the only option.

    Hello, thanks for your reply. Kindly open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game pass and should change the store account.

    After that, open File Explorer using the Windows key + E shortcut.

    In the address bar paste the following line:

    %userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

    If there are Accounts and Cache folders available make sure that you delete them. After removing the cache, try to start the Xbox app again.
  4. xNIKARTx Win User

    Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is the only option.

    Thanks for the suggestion, have done so (again as it was one of the things we tried earlier), and it still makes no difference.
  5. Smwutches Win User

    If you have a game on your account that you got digitally using a Redeem Code, when you uninstall it where do you find it to install it again?

    If you're on console it would be in your library in Games and Apps as ready to install.

    On PC, it would be in your library in the Microsoft Store app or Xbox app.

    You should also just be able to look the game up in the store and it'll show that you already on it and can install it from there.
  6. BarrelBurrito01 Win User

    Game Pass Steals My Games???

    Were all the games that aren't showing up in your library bought digitaly? If any of the games are disc and you played them off of game pass then they would show up in the xbox store as installed but then tell you that you can buy them to own forever.
    If all games were digital purchases then there is some sort of bug with game pass.
Thema:

Library and Store aren't showing in Xbox PC App (They were yesterday), now cloud gaming is...

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