LG OLED55E6P Problems with Xbox One S

Discus and support LG OLED55E6P Problems with Xbox One S in XBoX on Consoles to solve the problem; I have two problems My Xbox Remote control doesn't seem to work for volume control. Changing channels works and the other buttons like play pause... Discussion in 'XBoX on Consoles' started by blu3hat, Aug 29, 2016.

  1. blu3hat
    blu3hat Guest

    LG OLED55E6P Problems with Xbox One S


    I have two problems

    • My Xbox Remote control doesn't seem to work for volume control. Changing channels works and the other buttons like play pause and RR FF. Yes I went through the setup process.
    • All the settings to control my TV through Xbox don't work. I used to be able to turn on my tv via the xbox. Also, when the xbox turned off, so did the TV.
    Is there some sort of Xbox One S setup guide for 4K TV's? I went to "Advanced Video Settings" -> "$K TV details" and the only thing it says is"Your TV supports 4K UHD (60Hz).

    For Watching TV's or Movies and Playing games it says my TV doesn't support:

    • 4k 10-bit at 24Hz
    • 4K at 50Hz
    • 4k 10-bit at 60Hz
    • HDR10 for video
    • 4K 10-bit at 60Hz for playing games
    • HDR10 for gaming

    :)
     
    blu3hat, Aug 29, 2016
    #1
  2. BroodFeather121
    BroodFeather121 Guest
    4k UHD not working

    Issue:

    I've updated both the Xbox One S and my Netflix app yet when I try and select 4k content, like "Stranger Things" for example, it only says the HD version is available (HD icon next to "Stranger Things").

    When I play the Netflix app via my LG TV, instead of the Xbox, I see the Ultra HD icon next to "Stranger Things" and other titles that are viewable in Ultra HD.

    So why can I stream 4k when playing Netflix off the LG TV Netflix app but can't stream 4k when playing Netflix off the Xbox?

    My setup:

    - Xbox One S is hooked up to Onkyo HT-S7800 5.1.2 Channel Dolby Atmos receiver which is hooked up to my LG OLED55E6P TV.

    Thanks in advance!

    Mo
     
    BroodFeather121, Aug 29, 2016
    #2
  3. Likarin
    Likarin Guest
    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    Hi There,

    I also have Xbox One S 2tb, LG OLED55E6p 4k, currently using the internal speaker on the TV. I have the same issue where the audio will pause for a small moment and then resume, seems to happen once every 30 minute or so. It happens during games, Netflix,
    Hulu, and disc bluray playback. I also agree that the issue seems to be the Xbox, and not the other equipment. I searched quite a few forums trying to find people encountering the same issue, glad it is not just me! I am also using 4k as the setting on
    the xbox, with HDR enabled on both the Xbox and my TV.
     
    Likarin, Aug 29, 2016
    #3
  4. ChomskyKnows Win User

    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    I got an update on my LG which is an UH8500. This update fixed the issue. No update on Xbox One S so that suggests it's an LG problem and not an Xbox issue...Bombard LG with this, it appears to be their fault...
  5. SodApOp PyMPski Win User

    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    I got an update on my LG which is an UH8500. This update fixed the issue. No update on Xbox One S so that suggests it's an LG problem and not an Xbox issue...Bombard LG with this, it appears to be their fault...
    Not true. I have a Samsung TV and I have the exact same problem, first with my s and now with my Scorpio.
  6. Likarin Win User

    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    Hi There,

    I also have Xbox One S 2tb, LG OLED55E6p 4k, currently using the internal speaker on the TV. I have the same issue where the audio will pause for a small moment and then resume, seems to happen once every 30 minute or so. It happens during games, Netflix,
    Hulu, and disc bluray playback. I also agree that the issue seems to be the Xbox, and not the other equipment. I searched quite a few forums trying to find people encountering the same issue, glad it is not just me! I am also using 4k as the setting on
    the xbox, with HDR enabled on both the Xbox and my TV.
  7. ChomskyKnows Win User

    Audio Crackling has made a return with the most recent update.

    it is bizarre that I have the exact same setup as you (Xbox One S and LG UH8500 - technically mine is the 65" - you might have a bigger or smaller set) but I have not have not received updates to either the Xbox One S or the LG recently...Both are on auto-update
    and I'm in the preview program. You might be in a quicker preview ring....

    LG software 03.15.15

    Xbox One S OS 10.0.14393.1040 (August 18 update)

    Good to know at least it can be fixed.
  8. albain Win User

    Xbox Oe X Scorpio HDR Washed Out

    Hi,

    same here : Xbox One S + LG OLED B7 TV

    This is weird because a few days ago colors were OK (not washed out) with bluray 4K HDR.

    I wonder if the problem comes from last LG firmware or Xbox fall update.

    I think this is LG's fault as the update is more recent (they added dolby atmos decoding to the tv and maybe this bug)
Thema:

LG OLED55E6P Problems with Xbox One S

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