Lfg posts and "I'm interested" not working

Hello FaroanGames,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to join looking for groups (LFG). Let us check on this together and sort this out in timely manner.

Based on your description, you mentioned LFG posts and I'm Interested is not working. May we know if you notice any error message or code in the LFG feature? Do you mind attaching a screenshot of your issue? Please conceal any personal information.

Please help us with the description of your issue. We notice on the thread you provided as a reference is performing troubleshooting, may we know if you have enabled join club or group and multiplayer to your account's privacy?

If you haven't, please try to check this support article for the steps: Manage Xbox online safety and privacy settings | Xbox Support.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hi Usuck Leroy,

Please keep in mind that this is a community forum where users can converse and exchange knowledge about a wide range of topics that they may find interesting. You should first get in touch with our live help if you require immediate assistance.

Please follow the steps below to reach out to our live support team.

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Hello ,

I found an article somehow related with you concern.

Please see the troubleshooting on this thread I am unable to create LFG posts - Microsoft Community that was answered by XBF Zineb F.

Clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

I followed all instructions and am still having the same problem and it’s only when I make looking for groups on this account. When I sign into my random account then all of a sudden it works fine. But I have nobody added on that account so no one that usually play the game with can see my post on my other account and knows it’s me. Why was this error even brought onto my account in the first place and why can’t I actually talk to a person to get this resolved instead of posting my problem on a community board only to have to wait two or three days just to get a reply….This is annoying, my stuff should have never been messed with in the first place.

Hello ,

Thank you for the response.

Can you try to remove and add your profile.

Add or remove an Xbox profile | Xbox Support

Kindly also check if you have any Enforcement notifications

Enforcement history | Xbox Support

Yes I have done previously when I first ran into the issue, I even reset both my series s and series X and resigned into this account and still have the same issue. I do not have any communication bans within the last year so nothing is restricted on my end.