Let me buy stuff with my card

Discus and support Let me buy stuff with my card in XBoX Games and Apps to solve the problem; Why does it say contact Microsoft when I try to buy something 0b10ead6-f98f-45bc-af36-3860ba845be0 Discussion in 'XBoX Games and Apps' started by HenryWoods1, Nov 22, 2020.

  1. HenryWoods1
    HenryWoods1 Guest

    Let me buy stuff with my card


    Why does it say contact Microsoft when I try to buy something

    :)
     
    HenryWoods1, Nov 22, 2020
    #1
  2. Nursemorph Win User

    Let me me buy stuff

    Without knowing any details then it's impossible for anybody to offer advice as there are many reasons why you might not be able to purchase stuff
  3. GHOSTbrine6 Win User

    Not letting me buy stuff on my xbox

    Yeah,it did not work even after 24 hours :(
  4. Janet_C Win User

    Not letting me buy stuff on my xbox

    Please wait that indicated time, let's hope it's a temporary problem.

    If Paypal is available in your country, you can try Paypal or a gift card.
  5. GHOSTbrine6 Win User

    Not letting me buy stuff on my xbox

    I tried doing what you said buying on the website but it still doesn’t work,nothing works so I’m gonna try waiting 24 hours and if that doesn’t work I just don’t know anymore
  6. Janet_C Win User

    Not letting me buy stuff on my xbox

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I'm happy to help you today.

    Please perform these possible solutions

    1. Remove the card you are trying to use, then re-add it and try again.

    2. Add another card and try the purchase again.

    3. Try a different payment method than the one they have in the account (You can associate your card to Paypal).

    4. Try the purchase from a browser (for example, from this link https://www.microsoft.com/en-us/p/brawlhalla-34...)

    5. Try the purchase from another device (cell phone, console and PC).

    If that does not work try 24 hours after the last purchase attempt, if the problems continue, contact your bank, it is possible that the payment method is being blocked or purchase a digital prepaid code with one of the authorized distributors.

    I hope the instructions were clear, I will keep an eye out for any questions you may have.

    Greetings
Thema:

Let me buy stuff with my card

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