Lego Batman 3 - Batman Of The Future DLC makes the game not recognize my saved games

Hi! I recently downloaded the BATMAN OF THE FUTURE DLC for Lego Batman 3. As soon as I downloaded the DLC the game no longer recognizes my previous saved games. It says that no saved games have been found.

I uninstalled the DLC and the game once again recognizes my saved games. I'm not going to start again just for this DLC.

Since it doesn't seem to work properly with the game - I'd like a refund. How do I go about getting this?

Thanks!

:)

 

Lego Batman 3: Beyond Gotham - Season Pass

Hi, the season pass for Lego Batman 3 is compatible for both the regular and the deluxe version of the game. Both versions of the game get the same dlc at the same price. So you can purchase the season pass for lego batman 3 if you wish. It will work
with your game.

 

Batman Vs Superman E-Movie Cash

Hey everyone!

As Misses Quinzel stated above not every DC related content purchase qualified for this promotion. The only qualifying games were Batman Arkham Knight, Batman Arkham Knight Premium Edition, LEGO Batman 3 and LEGO Batman 3: Beyond Gotham Deluxe Edition. If
you did not purchase one of the listed titles, you do not qualify for this offer.

As this promotion ended on March 28th, future purchases of the listed titles will not qualify. We are sorry to hear about any inconveniences that this may have caused. Keep any eye out for future promotions at news.xbox.com.

 

Hello Xbox support. How do I get my money back for this?

 

Hello again! I've now received an email saying "You are receiving this email because you recently posted a question in the Xbox Support Forums and we would love to hear about your experience!".

So far my experience has been:

Xbox Support seems to be ignoring me...

Am I posting in the wrong place? Where do I need to go to get an answer?

 

Hey there Donmecca23!

Sincere apologies for the delay! Have you tried reinstalling the DLC once again to see if the issue persisted?

if you wish to inquire about a refund, you will need to contact our chat or phone support agents through our Contact Us page.

See if the issue persists by reinstalling the DLC and post back to let us know the results!