Left thumb stick for X1 Controller drifting

Hi there, I have an issue regarding the xbox one controller while playing Fifa. It seems like other people have had this same issue with the controller drifting and the player moving randomly by itself without me even touching the left thumbstick. I have
tried using a second controller and unfortunately this same issue persists. It's only been two weeks since I have had my xbox one controller.

Any suggestions to what I can do?

Thanks.

:)

 

Elite Wireless Controller Issue

I would not recommend buying this controller to all owners and future or even potential buyers this controller still has thumb stick drifting. I bought this controller on launch day and now as I write this the left thumb stick is drifting with out contact.
For a controller that is $150 the quality may feel nice but don't be fooled they still use the same thumb stick modules. Here is a article if you don't believe me. www.reddit.com/.../xbox_elite_controller_and_thumbstick_drift_it

 

Xbox Elite Wireless Controller

I would not recommend buying this controller to all owners and future or even potential buyers this controller still has thumb stick drifting. I bought this controller on launch day and now as I write this the left thumb stick is drifting with out contact.
For a controller that is $150 the quality may feel nice but don't be fooled they still use the same thumb stick modules. Here is a article if you don't believe me. www.reddit.com/.../xbox_elite_controller_and_thumbstick_drift_it

 

How many hours you used the controller. And have you or someone abused the controller?

 

I've played maybe 30 hours and really only me and my bro play. No we haven't abused the controller in anyway. Also had both controllers replaced yesterday and the first thing I did was check to see if the same issue happens unfortunately it still does happen.
Again it was the first time using both controllers.

 

Have you update the controllers?

 

Yep, happening to me and LOADS of other users too. Seems to happen a lot with Fifa users. You'd think they'd have tested this in their 100 million pound project and got some users to play all the games during testing, but instead we're left going to shops
and swapping them every week.

I spoke to customer support 4 times and they were useless, the only option they offer is to send it to them for a replacement, but it costs £10.20 to ship it there which YOU have to cover, on top of the £45 you pay to buy it. DISGUSTING.

I've been buying new ones and then taking the old ones back to the store for refunds/exchanges but doing it twice a month is becoming tiresome. Microsoft are going to end up getting all these returns delivered back to HQ so hopefully they'll see how bad
the issue is.

Any reputable business that truly care about good service would have done a recall months ago and already be redeveloping the pad with a more sturdy replacement part, but MS know it'll cost them too much so they'd rather us suffer.

SORT IT OUT MICROSOFT, everyone is considering PS4's now and there's no way I'd recommend an Xbox One after this crap. In the end, you'll lose both business and reputation.

Here's a basic display of why they break: [Mod Removed - Please don't post up self-repair options]

 

I am having the same drifting problem on my controller that I've had for about 10mos and out of the RIDICULOUSLY SHORT 3mos. warranty. What decent product and company won't provide 1yr?!?

I tried the troubleshooting steps above and they did not correct the drift.

Judging by claims of all these XBox One supporters, it seems Microsoft should do something significant to correct the problem and return the support as it's CLEARLY a design/manufacturing FLAW. I am EXTREMELY hesitant to buy another controller as I now
expect that to break in 6-12mos and buying a new controller 1-2X/yr is simply unacceptable. I switched from PS3 to XBox One and judging by the quality experienced so far, I am now expecting the XBox One to DIE right after the 12mos warranty, which will prompt
me to go to PS4, so I don't see the point in supporting Microsoft with another controller or game purchases.

Besides your 'troubleshooting tips', which don't seem to work for ANYONE on this forum, what can you do for us?!?!?

 

Hey there TigerChop7!

I went ahead and replied to your other post here. When you get a chance please check out the link. In the future, please go ahead and create your own thread. This way you can
receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!