Left panel headset controls disappear when plugging in a headset adapter

Riekopo · Aug 1, 2016

I've noticed recently that when you plug in a headset adapter the headset controls and information in the left side snap panel disappear. This is annoying because I prefer to use the controls in the snap panel and they show you what the current settings
are. There is therefore no way to see what the settings are when using the adapter. There is no good reason to remove the on screen controls just because you plugged in the physical adapter.

:)

LamaBraveheart · Aug 1, 2016

Do wireless Beats by Dre work on a X-1

only if you can connect an aux cord into the headset which would plug into the controller headset adapter

bloosuga · Aug 1, 2016

Razer Kraken 7.1

You need to get the headset adapter and update the controller (with that plugged in) and as long as it has a standard headset jack on it it'll work.

FearedNightmare · Aug 1, 2016

You can try and submit it as an idea on
https://xbox.uservoice.com so it might get implemented in the future

FearedNightmare

You can try and submit it as an idea on
https://xbox.uservoice.com so it might get implemented in the future

XBF Brad A

Hi Warlord,

Thanks for coming to the forums. This means that it is not being recognized being plugged into the controller. When you updated your controller, was the headset plugged in at the same time? If not update it again, with the headset plugged in. There is also
a
stereo headset adapter that may help in this situation.

Norrissa

Stereo Headset Adapter issues and questions

If you have a question or problem using the Stereo Headset Adapter, see the following topics.

Stereo Headset Adapter isn’t working

If your Stereo Headset Adapter isn’t functioning well, check the following:

Have you updated your controller’s software to support the Stereo Headset Adapter?

Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
Service Center.

These steps were found at
support.xbox.com/.../stereo-headset-adapter

XBF Diego M

Hi there,

What headset do you use? Does it connect to the 3.5 mm audio port or do you own a headset adapter?

It's recommended to have a headset with an adapter or find the individual headset adapter and update your controller with a USB cable to your Xbox One and have the headset plugged in at the same time when you update your controller. Even if the controller
is up to date, you can force the firmware update but with the headset plugged in.

Do you get a warning message that a microphone can't be found or is your audio not being heard by others?

MASTERxMYRQ

Are you using an adapter with your headsets or plugging the headset directly into the controller?

Left panel headset controls disappear when plugging in a headset adapter