LED controller xbox series x has a lot of light

My Elite version 2 controller has never disconnected but the internal battery will NOT charge. It is a brick unless it is plugged in with the USB wire or sitting on the charging dock. when plugged in or on charging dock the white LED light blinks but never
goes to a solid light even after 10 hours sitting on the charge dock. I've never seen the LED light go to color "amber" to signify it has a low battery. 180$ for a wired controller less than 8 months old.

I contacted support they told me it would bee 100$ to REPAIR!! because my 90 day warranty was up lol. 90 days for a controller they say "should last a lifetime".....

oh and option #2 they sent me a link to buy an Xbox "play and charge kit" ...lol for an Elite Series 2. The Elite Series 2 that has an INTERNAL BATTERY!

I am beyond pissed off and I get everyone's frustrations on this thread. This is all after going through 4 series 1 elite controllers.

To me it's absolutely UNACCEPTABLE that Microsoft wont at the least repair these controllers that are defective. Not broken but defective. And I mean repair for free or shipping charge ONLY.

the chrome xbox button controllers did have an issue with the led lights sometimes, it most likely is legit but as they are used and very old then the led is just probably dimming, as its one led that shines through a plastic diffuser

On the video, Xbox Series X has USB type A only.

The new controller, I think is type-A (Xbox Series X) to type-c (controller). (Elite2 is a to c usb)

Hi Benscookies,

The LED will not light up if there is no Play and Charge batteries to recharge. Even if the LED light is not lighting up, the controller will still act as a wired controller as you intend to use it for.

The information you needed was provided, but let us know if your question was answered or if there is anything else you would like to ask.

its cheating to have a controller with LED lights and chrome colors/?