Launching ME:LE Turns Off My Series X

II JessLL II · Jun 29, 2021

I just got an Xbox Series X and I've been trying to launch ME:LE on it, but it just won't. What happens is I got to launch the game and before it can even get to the Bioware animation, it crashes. But it's not just a normal crash, it turns off my Series X, to the point where I can't even turn it on again with my controller. It also removes my Xbox from my recognized devices, so I have to add it back to my TV before I try anything again. It's extremely frustrating.

I have uninstalled and reinstalled the game 3 times and I've tried hard resetting my Xbox. I have no wireless headset, so I know that's not the issue. Has anyone experienced anything like this?

:)

XBF Aicha T

Hello There ! Would you please try to perform the steps mentioned on this link : Troubleshoot game issues on Xbox | Xbox Support

However, if the issue persists, please check this link for further help: Troubleshoot Xbox console unexpectedly turning off | Xbox Support

GlitchMasterEh

I do! Got the Halo 5 Guardian's LE console. Just hanging tight til the Series X comes out, then I'll upgrade and probably sell off my Xbox One.

Big Mac Fan

I’ve turned mine on and off again several times and appears ok. Not updated my one x yet. But the series x is ok.

MHager22

I use it and have since launch. It’s a great feature allowing me to just turn on my Xbox and that in turn turns on my receiver, DirecTV box and TV. I use all streaming apps through the Xbox and it makes it super easy to switch between TV, streaming and games.

Really disappointed if this is removed from the Series X.

HomegrownSilky

Have you tried turning off VRR on the Series X?

Launching ME:LE Turns Off My Series X