Launching games on pc

I would strongly suggest trying the steps listed in this link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

If the issue persists, try to report the issue so it gets looked into!

Here are the steps to take: Provide feedback as an Xbox Insider | Xbox Support

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Braeden Zachman,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch games on Xbox app and is unable to because of the error message related to Microsoft Store. Let us check on this together so you will get back to gaming.

To better isolate your issue, we would like to ask for few questions:

1. May we ask if you are having issues installing games or apps from Microsoft Store?
   
2. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
3. May we ask for the Windows version and edition of your computer or laptop? Please type WINVER into the Windows search bar and hit Enter.
   
   
   
   
   
   
   

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

• Please make sure that your Xbox app and Microsoft Store have the same credentials. Some games need to be installed from Microsoft Store.
  
• On this support article, please look under the Problems installing a game from the Xbox app for troubleshooting related to launching issues on Xbox app.
  

Support article: Troubleshoot issues with the Xbox App for Windows

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



Sincerely



Xbox forum moderator

Microsoft Community

Yes because games always work at launch on PC. I mean EA and Ubisoft have never had launch issues on PC right?

When do you get the error. I just launched the game on a Windows 10 PC and it seems to be launching fine. Are you playing on mobile or PC?