Launching a digital game

Discus and support Launching a digital game in XBoX Games and Apps to solve the problem; Last year I had bought dying light the following digitally. It's been uninstalled for a while now but recently I've been wanting to play it. I... Discussion in 'XBoX Games and Apps' started by Muuwop, Dec 19, 2020.

  1. Muuwop
    Muuwop Guest

    Launching a digital game


    Last year I had bought dying light the following digitally. It's been uninstalled for a while now but recently I've been wanting to play it. I installed it now it does not want to launch. It doesn't appear in my games, I open Microsoft store on the Xbox
    and it says “launch game you own this”, I click it and nothing happens. Any suggestions?

    :)
     
    Muuwop, Dec 19, 2020
    #1
  2. Z4ZonE Win User

    Unanswered question

    for sure the game will not go digital at launch, but it is possible to go digital because defiance is digital on ps3
  3. Senryu BR Win User

    Fifa 14 games on demand.. possible upgrade to Xbox 1

    I most forgot...

    Starting whif Xbox One MS will launch simultanious (in theory in all regions) both digital and discs (= if a game is fisical launched their digital counter part will be launched IN THE SAME DAY!!!).
  4. XBF Leo G Win User

    Digital game will not launch

    Hello PaulWitchell,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Does an error code appear when you get the error message? Are you playing this game on Xbox One or Xbox 360? Does this issue
    occur with a single game or multiple games? Does Kingdom of Amalur appear on your

    transaction history
    and license list? Be sure to let us know the results!
  5. XBF Zineb F Win User

    Launching digital game

    Hello there @Muuwop, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the game situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I
    would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
    installing this time.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
  6. XBF Zineb F Win User

    Digital games not launching

    Hello there @Dbro11707, I hope everything is going well!
    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards
    Stay safe, and happy gaming!
Thema:

Launching a digital game

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